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NY Times Crosswords do not download in PDF

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Chrome downloads the NY Times crossword in PDF. Firefox doesn't open or download it. WHY?

Chrome downloads the NY Times crossword in PDF. Firefox doesn't open or download it. WHY?
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  • User Agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:71.0) Gecko/20100101 Firefox/71.0

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FredMcD
  • Top 10 Contributor
4301 solutions 60398 answers

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop

Make sure you are not blocking content. [https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode] {web link} A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Is the problem still there? --------------- https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop
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jscher2000
  • Top 10 Contributor
8837 solutions 72222 answers

Hmm, I think accessing the crossword requires a subscription, so this is a bit difficult to test.

Hmm, I think accessing the crossword requires a subscription, so this is a bit difficult to test.
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Question owner

NOPE...nothing different. Maybe I'll ask NYT about compatability with Firefox.

NOPE...nothing different. Maybe I'll ask NYT about compatability with Firefox.
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cor-el
  • Top 10 Contributor
  • Moderator
17670 solutions 159841 answers

You can check the Web Console (Tools -> Web Developer) for messages about blocked content and about the presence of mixed or unsafe content.

You can check the Network Monitor to see if content is blocked or otherwise fails to load.

If necessary use "Ctrl+F5" or "Ctrl+Shift+R" (Mac: Command+Shift+R) to reload the page and bypass the cache to generate a fresh log.

You can check the Web Console (Tools -> Web Developer) for messages about blocked content and about the presence of mixed or unsafe content. *https://developer.mozilla.org/en-US/Tools/Web_Console You can check the Network Monitor to see if content is blocked or otherwise fails to load. *https://developer.mozilla.org/en-US/Tools/Network_Monitor If necessary use "Ctrl+F5" or "Ctrl+Shift+R" (Mac: Command+Shift+R) to reload the page and bypass the cache to generate a fresh log.
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Question owner

Thanks for all the help, but my solution is easy. Use CHROME.

Thanks for all the help, but my solution is easy. Use CHROME.
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Zack 1 solutions 49 answers

Would it be possible to get a minimal working example? Could you report the results if you were to try and open a PDF that we could all access? Try to open one locally, etc? Firefox has a PDF viewer built in. It would be a shame to see someone leave and go to chrome over something like this.

Would it be possible to get a minimal working example? Could you report the results if you were to try and open a PDF that we could all access? Try to open one locally, etc? Firefox has a PDF viewer built in. It would be a shame to see someone leave and go to chrome over something like this.
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Question owner

Attached is screenshot of puzzle page. No matter which puzzle form I try to print, all this screen does is “blink” and stay the same.

The puzzle file online is a .puz format and when printing, it works just fine in CHROME, EDGE and IE.

Yes...It would be nice to know how to make it print in Firefox.

I set the printer for default PDF output as well as its Brother mode...no difference. Nothing prints.

Attached is screenshot of puzzle page. No matter which puzzle form I try to print, all this screen does is “blink” and stay the same. The puzzle file online is a .puz format and when printing, it works just fine in CHROME, EDGE and IE. Yes...It would be nice to know how to make it print in Firefox. I set the printer for default PDF output as well as its Brother mode...no difference. Nothing prints.
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Zack 1 solutions 49 answers

So... hitting print results in nothing? Puzzle files seem to need an external program to open (https://fileinfo.com/extension/puz). Perhaps in the other browsers it successfully opens them. You could try resetting the MIME type application it opens. You could go to about:preferences and scroll down to "Applications." See if you can find a MIME type of puz and see if you can remap it to open with whatever program you use for puzzle files.

So... hitting print results in nothing? Puzzle files seem to need an external program to open (https://fileinfo.com/extension/puz). Perhaps in the other browsers it successfully opens them. You could try resetting the MIME type application it opens. You could go to about:preferences and scroll down to "Applications." See if you can find a MIME type of puz and see if you can remap it to open with whatever program you use for puzzle files.
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Question owner

Answer is attached. I also see others with NYT problems and Firefox.

Answer is attached. I also see others with NYT problems and Firefox.
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Zack 1 solutions 49 answers

I see... so it's designed to run inside of Google chrome, IE, or other on their end, then. NYT themselves has a guide to opening puz files outside of the browser: https://archive.nytimes.com/www.nytimes.com/content/help/games/acrosslite/download/litsoft.html (not a guide, but a link). You could use this and just tell firefox to open .puz files with that if you'd like.

I see... so it's designed to run inside of Google chrome, IE, or other on their end, then. NYT themselves has a guide to opening puz files outside of the browser: https://archive.nytimes.com/www.nytimes.com/content/help/games/acrosslite/download/litsoft.html (not a guide, but a link). You could use this and just tell firefox to open .puz files with that if you'd like.
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