X
Tap here to go to the mobile version of the site.

Support Forum

Printing to Brother MFC-8480DN gets "out of paper" error from printer, but only printing from Firefox

Posted

I've read some similar problems, but I can't figure out how to "do" some of the fixes. I did reset Firefox. I don't see where anyone found creating a new profile helped, so I didn't try that. I don't know how to execute "print.printer_Brother_MFC-8810DW_Printer.print_paper_data;1" as recommended in question "1261806". Could someone please give me the step by step instructions? Thanks!

I've read some similar problems, but I can't figure out how to "do" some of the fixes. I did reset Firefox. I don't see where anyone found creating a new profile helped, so I didn't try that. I don't know how to execute "print.printer_Brother_MFC-8810DW_Printer.print_paper_data;1" as recommended in question "1261806". Could someone please give me the step by step instructions? Thanks!

Chosen solution

Hi TommyRadd, The post that you are referring to (https://support.mozilla.org/en-US/questions/1261806) is mentioning making a change in the config entries.

Type about:config in the address bar and press Enter select "I accept the risk!" in the search bar at the top enter print.printer_Brother_MFC-8810DW_Printer.print_paper_data

double-click the entry in the window set the value to 1 select OK

Restart Firefox for the change to take effect.

Read this answer in context 1
Quote

Additional System Details

Installed Plug-ins

  • Shockwave Flash 32.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:70.0) Gecko/20100101 Firefox/70.0

More Information

My_Cheese_Is_Slippin'
  • Top 10 Contributor
89 solutions 951 answers

Chosen Solution

Hi TommyRadd, The post that you are referring to (https://support.mozilla.org/en-US/questions/1261806) is mentioning making a change in the config entries.

Type about:config in the address bar and press Enter select "I accept the risk!" in the search bar at the top enter print.printer_Brother_MFC-8810DW_Printer.print_paper_data

double-click the entry in the window set the value to 1 select OK

Restart Firefox for the change to take effect.

Hi TommyRadd, The post that you are referring to (https://support.mozilla.org/en-US/questions/1261806) is mentioning making a change in the config entries. Type about:config in the address bar and press Enter select "I accept the risk!" in the search bar at the top enter print.printer_Brother_MFC-8810DW_Printer.print_paper_data double-click the entry in the window set the value to 1 select OK Restart Firefox for the change to take effect.
Was this helpful to you? 1
Quote

Question owner

Thank you My_Cheese_Is_Slippin',

For the record:

I had to change the printer name in the command to my printer: "MFC-8480DN", and then it came up.

Also, it was already set to "1", but I went through the motions anyway and restarted Firefox. The first time I tried it after restarting I got the same error. But I played with the print settings, and selected "fit to page" and it worked. (I could swear I tried that before with no luck).

Thanks again for your help!

Thank you My_Cheese_Is_Slippin', For the record: I had to change the printer name in the command to my printer: "MFC-8480DN", and then it came up. Also, it was already set to "1", but I went through the motions anyway and restarted Firefox. The first time I tried it after restarting I got the same error. But I played with the print settings, and selected "fit to page" and it worked. (I could swear I tried that before with no luck). Thanks again for your help!
Was this helpful to you?
Quote
Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.