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I can't open Firefox Brower on my laptop.

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I keep getting window message " Firefox is already running. The old firefox process must be closed. " I have tried uninstalling and reinstalling but keep getting the same problem

I keep getting window message " Firefox is already running. The old firefox process must be closed. " I have tried uninstalling and reinstalling but keep getting the same problem
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Additional System Details

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  • User Agent: Mozilla/5.0 (Android 9; Mobile; rv:68.0) Gecko/68.0 Firefox/68.0

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McCoy
  • Top 10 Contributor
546 solutions 5143 answers

Hello djrpai,

Would you please take a look at these articles :

https://support.mozilla.org/en-US/kb/firefox-already-running-not-responding

and :

https://www.askvg.com/fix-firefox-is-already-running-but-is-not-responding-error-message/

'Hope one of those will work for you .....

Hello djrpai, Would you please take a look at these articles : https://support.mozilla.org/en-US/kb/firefox-already-running-not-responding and : https://www.askvg.com/fix-firefox-is-already-running-but-is-not-responding-error-message/ 'Hope one of those will work for you .....
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McCoy
  • Top 10 Contributor
546 solutions 5143 answers

Do you by any chance use Kaspersky ?

I'm asking because of the OPs last post in this thread :

https://support.mozilla.org/en-US/questions/1271943

Also see :

Two users having the same problem in this thread :

https://support.mozilla.org/en-US/questions/1272635

And another one here :

https://support.mozilla.org/en-US/questions/1272576

Do you by any chance use Kaspersky ? I'm asking because of the OPs last post in this thread : https://support.mozilla.org/en-US/questions/1271943 Also see : Two users having the same problem in this thread : https://support.mozilla.org/en-US/questions/1272635 And another one here : https://support.mozilla.org/en-US/questions/1272576
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McCoy
  • Top 10 Contributor
546 solutions 5143 answers

Just in case that you are using Kaspersky; please see this thread :

https://support.mozilla.org/en-US/questions/1272635

Just in case that you ''are'' using Kaspersky; please see this thread : https://support.mozilla.org/en-US/questions/1272635
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