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problem displaying email messages

  • 5 replies
  • 2 have this problem
  • 4 views
  • Last reply by Mac

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Email works. I have a huge problem displaying the contents of the email. New email arrives, I click on it and won't load the message.

Email works. I have a huge problem displaying the contents of the email. New email arrives, I click on it and won't load the message.

Chosen solution

It is also possible the index is out of synch. right click on folder and select 'Properties' click on 'Repair Folder' button click on 'OK' select another folder and then select 'fixed' folder.

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Maybe your setting is set to read in Plain Text, but the email was only sent in HTML. Usually, it is good practise to send an email in both HTML and Plain Text, but I have known some people who do not know what they are sending.

Check 'View' > 'Message Body as' > select 'Original HTML'

or even test the 'Simple HTML' option.

Modified by Toad-Hall

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Chosen Solution

It is also possible the index is out of synch. right click on folder and select 'Properties' click on 'Repair Folder' button click on 'OK' select another folder and then select 'fixed' folder.

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Thanks. Repair folder seemed to do the trick.

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The incoming messages disappear from the post office box after a time. They do not show after cca. 14 days and 200 pieces of email.

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HELP: I can see emails until 9 am this morning. I can send emails. When I click on "Get" I can see them being loaded, but no emails after 9 am are being displayed.

What can I do? Mac, Kensington, CA