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Thunderbird constantly freezing up

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I am on Thunderbird 60.9.0 running on macOS 10.14.6. Thunderbird freezes at least once a day and has been for months. Is this a known problem? Given the number of updates on both Thunderbird and macOS I would have hoped it would have been fixed. The last few days it freezes soon after launching it. I then have to Force Quit.

I am on Thunderbird 60.9.0 running on macOS 10.14.6. Thunderbird freezes at least once a day and has been for months. Is this a known problem? Given the number of updates on both Thunderbird and macOS I would have hoped it would have been fixed. The last few days it freezes soon after launching it. I then have to Force Quit.
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  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.14; rv:69.0) Gecko/20100101 Firefox/69.0

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sfhowes
  • Top 10 Contributor
1641 solutions 7870 answers

This type of issue is discussed here:

https://support.mozilla.org/en-US/questions/1269944

Start with the simplest diagnostic step, i.e. run TB in safe mode (hold Option when you launch TB, or Help/Restart with add-ons disabled).

This type of issue is discussed here: https://support.mozilla.org/en-US/questions/1269944 Start with the simplest diagnostic step, i.e. run TB in safe mode (hold Option when you launch TB, or Help/Restart with add-ons disabled).
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Wayne Mery
  • Top 25 Contributor
  • Moderator
591 solutions 5577 answers

Thomas, what are your results?

Thomas, what are your results?
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Question owner

Sorry been busy and have not notice it freezing in a number of days so have not been prompted to try anything.

I am wondering as I am only running macOS Mojave v10.14.6 and thunderbird shows that I am up to date on v60.9.0. Is this the issue?

Sorry been busy and have not notice it freezing in a number of days so have not been prompted to try anything. I am wondering as I am only running macOS Mojave v10.14.6 and thunderbird shows that I am up to date on v60.9.0. Is this the issue?
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