The signature setup on Gsuite is not shown correctly if the message is send via Thunderbird.
The message send from gmail is received correctly but if the message was send from Thunderbird the links is no more attached to the text. Please see attached images! How to fix? Thank you!
Chosen solution
Toad-Hall said
re : but if the message was send from Thunderbird the links is no more attached to the text. In Thunderbird, you might be writing in HTML, but are you sending in HTML ?
- Menu icon (3 lines) > Options > Options > Composition > 'General' tab
- Click on 'Send Options' button
- select 'Send the message in both plain text and HTML'
- click on OK
Yes is working. I've just unchecked text format box and is perfect! Thank you very much!
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does it look different when you hold shift while you click on the write button?
Matt said
does it look different when you hold shift while you click on the write button?
Nothing is changed. In Gmail the message looks a little bit different but not how should be! Check attach.
What I am seeing in your first post is a HTML email on Google and a plain text one in Thunderbird.
What you posted last is an image showing again a plain text email. Thunderbird does not send plain text by default, but when you click write. IF there is no toolbar between the subject and the message body you are composing in plain text mode. Holding shift while clicking write offer a quick way to over ride thee fault HTML / Plain text composition.
Therefore I must assume the problem lies with the HTML you are asking Thunderbird to use.
Please give me a link to the actual HTML you are using in Thunderbird. Perhaps on a Google drive as you are using their service.
Matt said
Please give me a link to the actual HTML you are using in Thunderbird. Perhaps on a Google drive as you are using their service.
In Thunderbird in did not changed anything. On G-suite I've ask to be added this signature to all emails sent from rompro domain. I don't know where to find the link.
re : but if the message was send from Thunderbird the links is no more attached to the text.
In Thunderbird, you might be writing in HTML, but are you sending in HTML ?
- Menu icon (3 lines) > Options > Options > Composition > 'General' tab
- Click on 'Send Options' button
- select 'Send the message in both plain text and HTML'
- click on OK
Modified by Toad-Hall
Chosen Solution
Toad-Hall said
re : but if the message was send from Thunderbird the links is no more attached to the text. In Thunderbird, you might be writing in HTML, but are you sending in HTML ?
- Menu icon (3 lines) > Options > Options > Composition > 'General' tab
- Click on 'Send Options' button
- select 'Send the message in both plain text and HTML'
- click on OK
Yes is working. I've just unchecked text format box and is perfect! Thank you very much!
