X
Tap here to go to the mobile version of the site.

Support Forum

removed firefox from ONE machine. reinstalled and signed into SYNC. SYNC does not find my old data and I cannot get the settings from other machines. WHY?

Posted

I uninstalled and then reinstalled FF on one desktop. I turned on SYNC after reinstall. NOTHING is brought into the reinstalled FF. I can see the different accounts I have synced, and one of them matches the name of the laptop with last sync from 14 days ago. HOW do I get FF to pull all that data into the new FF install and not keep any of the data it has for SYNC (which is mostly nothing) now?

rhelms’s Firefox on RHELMS-1-LT Last sync 5 minutes ago near Chantilly, VA, United States

rhelms’s Firefox on RHELMS-1-LT Last sync 10 days ago near Herndon, VA, United States

I want to ignore the one from 5 minutes ago and replace with ALL the data from the one last synced from 10 days ago.

I uninstalled and then reinstalled FF on one desktop. I turned on SYNC after reinstall. NOTHING is brought into the reinstalled FF. I can see the different accounts I have synced, and one of them matches the name of the laptop with last sync from 14 days ago. HOW do I get FF to pull all that data into the new FF install and not keep any of the data it has for SYNC (which is mostly nothing) now? rhelms’s Firefox on RHELMS-1-LT Last sync 5 minutes ago near Chantilly, VA, United States rhelms’s Firefox on RHELMS-1-LT Last sync 10 days ago near Herndon, VA, United States I want to ignore the one from 5 minutes ago and replace with ALL the data from the one last synced from 10 days ago.

Chosen solution

I thought maybe connecting through my VPN might be the culprit. Connected to internet without my work VPN and NOW my firefox is syncing.

Hope this helps anyone else that runs into this!

Read this answer in context 1
Quote

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:69.0) Gecko/20100101 Firefox/69.0

More Information

Chosen Solution

I thought maybe connecting through my VPN might be the culprit. Connected to internet without my work VPN and NOW my firefox is syncing.

Hope this helps anyone else that runs into this!

I thought maybe connecting through my VPN might be the culprit. Connected to internet without my work VPN and NOW my firefox is syncing. Hope this helps anyone else that runs into this!
Was this helpful to you? 1
Quote
FredMcD
  • Top 10 Contributor
4256 solutions 59603 answers

That was very good work. Well done. Please flag your last post as Solved Problem as this could help others with similar problems.

That was very good work. Well done. Please flag your last post as '''Solved Problem''' as this could help others with similar problems.
Was this helpful to you?
Quote
Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.