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Can't send email: The mail server sent an incorrect greeting, Connection refused

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by Enemis

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Recently I changed my email from POP to IMAP.

Now here's the new problem: I can't send any emails. Please see attached screenshot for the error message. I tried safe mode and editing portals. None of them worked. :(

Recently I changed my email from POP to IMAP. Now here's the new problem: I can't send any emails. Please see attached screenshot for the error message. I tried safe mode and editing portals. None of them worked. :(
Attached screenshots

Chosen solution

It turned out that it just needs some editing on "Outgoing Server (SMTP)". :)

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PS: I can send emails on other devices without any problems.

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At this point 76.14.182.196 is blocked by the server from sending mail. This IP address appears to be connected to wave cable. The server belongs to godaddy. SO I suggest you ask them why they are not accepting mail from the wave cable address

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Chosen Solution

It turned out that it just needs some editing on "Outgoing Server (SMTP)". :)