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Starting today I'm unable to play wundermap/weather channel radar. What changed?

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Using Firefox 68.0.1 in Linux Mint 19.2

Using Firefox 68.0.1 in Linux Mint 19.2

Chosen solution

Linux offered an update to 64.0.2 today in their repositories. Problem is resolved! Thanks for all your postings!

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Additional System Details

Application

  • User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:68.0) Gecko/20100101 Firefox/68.0

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My_Cheese_Is_Slippin'
  • Top 10 Contributor
39 solutions 433 answers

Hi MintMan, I've noticed that happen before. Check with another radar, like AccuWeather. If you don't get radar there either, then the radar itself is probably down for maintenance. It should be back up and running shortly.

Hi MintMan, I've noticed that happen before. Check with another radar, like AccuWeather. If you don't get radar there either, then the radar itself is probably down for maintenance. It should be back up and running shortly.
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Question owner

The radars are not down as I can access them via Safari and IOS apps. Accuweather radar does work though.

The radars are not down as I can access them via Safari and IOS apps. Accuweather radar does work though.
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FredMcD
  • Top 10 Contributor
4187 solutions 58438 answers

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


One issue that seems more common lately is Firefox's Content Blocking. When it is blocking content in a page, a shield icon will appear at the left end of the address bar next to the padlock icon. This article has more info on managing this feature:

https://support.mozilla.org/en-US/kb/content-blocking

Make sure you are not blocking content. [https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode] {web link} A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Is the problem still there? --------------- One issue that seems more common lately is Firefox's Content Blocking. When it is blocking content in a page, a shield icon will appear at the left end of the address bar next to the padlock icon. This article has more info on managing this feature: https://support.mozilla.org/en-US/kb/content-blocking
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Question owner

safe mode did not correct problem. Turned off content blocking with same results.

I get a message stating the following:

Map Not Available

The WunderMap is not available on this browser at this time. Please try a different browser or update your current browser to the latest version.

safe mode did not correct problem. Turned off content blocking with same results. I get a message stating the following: Map Not Available The WunderMap is not available on this browser at this time. Please try a different browser or update your current browser to the latest version.
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cor-el
  • Top 10 Contributor
  • Moderator
17334 solutions 156735 answers

The map uses WebGL, so WbGL is disabled or otherwise not working if you get this message.

You can check the Graphics section on the about:support page for WebGL related messages.

You can also check the webgl prefs on the about:config page.

The map uses WebGL, so WbGL is disabled or otherwise not working if you get this message. You can check the Graphics section on the about:support page for WebGL related messages. You can also check the webgl prefs on the <b>about:config</b> page. *https://support.mozilla.org/en-US/kb/about-config-editor-firefox
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Question owner

WebGL is enabled on the about:config page. There are numerous other WebGL options. Which one of the others could affect the rendering of the radars?

WebGL is enabled on the about:config page. There are numerous other WebGL options. Which one of the others could affect the rendering of the radars?
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Chosen Solution

Linux offered an update to 64.0.2 today in their repositories. Problem is resolved! Thanks for all your postings!

Linux offered an update to 64.0.2 today in their repositories. Problem is resolved! Thanks for all your postings!
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FredMcD
  • Top 10 Contributor
4187 solutions 58438 answers

Good to hear. Well done.

Good to hear. Well done.
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