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I enrolled in Box, to send large files, but Thunderbird says it's "Unable to upload" my pdf file to Box. Help!

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I'm trying to attach a 7.8 MB file to an email using a link to Box. I'm enrolled in Box, as a Personal user, and I sent one email with link successfully. But since then, no luck, though I've tried multiple times. Thank you!

I'm trying to attach a 7.8 MB file to an email using a link to Box. I'm enrolled in Box, as a Personal user, and I sent one email with link successfully. But since then, no luck, though I've tried multiple times. Thank you!
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  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:68.0) Gecko/20100101 Firefox/68.0

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JohannHan
  • Top 25 Contributor
6 solutions 115 answers

Use your browser to upload the file and

send an email to the receiver so that he can download the

file.

Use your browser to upload the file and send an email to the receiver so that he can download the file.
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Question owner

Hi, Johann,

Thanks for trying to help me.
I think that's what I did.  

After I typed my message into my email, I clicked on "attach," and then I clicked on my pdf, and then I clicked on FileLink to link to Box. But I keep getting a message that says "Unable to upload SCPSonomaWestPublishers.pdf to Box." Any further ideas? Thank you! Mary

Hi, Johann, Thanks for trying to help me. I think that's what I did. After I typed my message into my email, I clicked on "attach," and then I clicked on my pdf, and then I clicked on FileLink to link to Box. But I keep getting a message that says "Unable to upload SCPSonomaWestPublishers.pdf to Box." Any further ideas? Thank you! Mary

Modified by Matt

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Matt
  • Top 10 Contributor
  • Moderator
3251 solutions 22401 answers

Box, like many of the filelink providers change their upload protocols frequently. For this reason Thunderbird 68 which will be probably release in the next week or two no longer has a built in box entry. you will have to install an addon for each provider you with to use.

This means that the protocols can be updated when the changes occur, rather than wait until a Thunderbird release which might be weeks or months away.

I know this does not help you right now, but I felt some explanation was in order.

providers can be found here https://addons.thunderbird.net/en-US/thunderbird/search/?q=filelink&appver=&platform=

Note the add-on for box, that only works with Thunderbird version as yet unreleased.

Box, like many of the filelink providers change their upload protocols frequently. For this reason Thunderbird 68 which will be probably release in the next week or two no longer has a built in box entry. you will have to install an addon for each provider you with to use. This means that the protocols can be updated when the changes occur, rather than wait until a Thunderbird release which might be weeks or months away. I know this does not help you right now, but I felt some explanation was in order. providers can be found here https://addons.thunderbird.net/en-US/thunderbird/search/?q=filelink&appver=&platform= Note the add-on for box, that only works with Thunderbird version as yet unreleased.
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Question owner

Thank you, this is important information! -Mary

Thank you, this is important information! -Mary
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AgnesRM 15 solutions 114 answers

Hi Mary You can still use Box - as Johann mentioned earlier. It is just a multi-step process instead of just having Thunderbird do it all for you. 1) Log in to your Box account and upload the file. 2) Create a share link to the document in Box, and copy it. 3) Compose an email in Thunderbird and paste the link into it. Then your recipient can use the link to access your document. I hope this helps, Agnes

Hi Mary You can still use Box - as Johann mentioned earlier. It is just a multi-step process instead of just having Thunderbird do it all for you. 1) Log in to your Box account and upload the file. 2) Create a share link to the document in Box, and copy it. 3) Compose an email in Thunderbird and paste the link into it. Then your recipient can use the link to access your document. I hope this helps, Agnes
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