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hand icon does not display in google sheets

  • 9 replies
  • 1 has this problem
  • 620 views
  • Last reply by hannahse

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A little hand used to show when I hovered the mouse over the edge of a cell (for dragging the cell). It still does if I use chrome, internet explorer, or edge. Not really a sheets problem, I suppose but any ideas out there? I really prefer firefox. I guess I have verified that the problem is with Firefox rather than google. First I did a clean install and verified I still had the problem. Then I installed a version from February. The problem didn't start until March. The grab hand works with the older version. So boo hoo, one of the FF updates is responsible.

Chosen solution

Okay, for some reason... Google uses the "vendor-specific" name for the grab and grabbing cursors (open hand and closed hand), which for Firefox are -moz-grab and -moz-grabbing. Those seem to have stopped working.

The generic terms grab and grabbing work, but it's a little tricky to substitute them. Actually, I can only figure out how to get one and not both, so my temporary workaround is just to show the open hand even when you have the mouse button pressed down, if that's okay.

To inject the change, you can use the Stylus extension (or Stylish) along with a small style rule:

I can't capture the grabbing hand in a screenshot, unfortunately, unless I upgrade my screen capturing software, I can't show the actual hand in the attached image.

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All Replies (9)

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Whenever I do this, I get a + sign. Do you get this when you try to make a cell bigger?

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Hi hannahse, according to the Releases page, the releases around that time were:

  • Firefox 66.0: March 19, 2019
  • Firefox 65.0.2: February 28, 2019

So do you think the problem began in Firefox 66?

Firefox 66 was the first version that implemented support for window.event. That confuses some older scripts, but really shouldn't confuse a modern site like Google Docs/Sheets. Still you could try disabling it here since this isn't a critical feature for most users:

(1) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button promising to be careful or accepting the risk.

(2) In the search box above the list, type or paste window.e and pause while the list is filtered

(3) Double-click the dom.window.event.enabled preference to switch the value from true to false

You probably need to reload or re-open the page to see whether that makes any difference.

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Hi, I don't understand the make the cell bigger question. I'm trying to move cell contents.

I can't remember the specific version but I know the problem began in March. I did a temporary install of a February and kept it just long enough to verify the grab hand worked fine.

Just a few minutes ago I tried changing the window event thing to false. I also disabled addons. Closed and reopened browser. Grab hand still does not show in sheets.

I provide volunteer support for sheets users in its forum. Not many, but a few others have reported the same problem with Firefox. Almost all of those do not want to switch browsers.

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Chosen Solution

Okay, for some reason... Google uses the "vendor-specific" name for the grab and grabbing cursors (open hand and closed hand), which for Firefox are -moz-grab and -moz-grabbing. Those seem to have stopped working.

The generic terms grab and grabbing work, but it's a little tricky to substitute them. Actually, I can only figure out how to get one and not both, so my temporary workaround is just to show the open hand even when you have the mouse button pressed down, if that's okay.

To inject the change, you can use the Stylus extension (or Stylish) along with a small style rule:

I can't capture the grabbing hand in a screenshot, unfortunately, unless I upgrade my screen capturing software, I can't show the actual hand in the attached image.

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Hey, that worked really well. I'm going to post a pointer back to this over on the sheets forum.

It sounds like this should be a Firefox fix. Is it even on the radar?

Thanks for the quick temporary solution.

Ed

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Hi Ed, I didn't see it in the bug tracking system yet, but in order to file a good bug, I would want to run a Mozregression (https://mozilla.github.io/mozregression/) between Firefox 65 and 66 to figure out the relevant change. That can take a good hour so maybe after hours tonight.

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jscher2000 said

Hi Ed, I didn't see it in the bug tracking system yet, but in order to file a good bug, I would want to run a Mozregression (https://mozilla.github.io/mozregression/) between Firefox 65 and 66 to figure out the relevant change. That can take a good hour so maybe after hours tonight.

I decided to file a bug based on what I know at the moment: https://bugzilla.mozilla.org/show_bug.cgi?id=1570182

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Excellent! Thanks!

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Hello again,

FF verision 69 rolled out a couple days ago with the fix. Add-on no longer needed!

Thanks again for both the work around and getting the ball rolling for the fix.

Ed