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192.168.1.1 warning and unable to accept risk and continue

vajaensch
vajaensch
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I have a new router (FIOS Quantum Gateway) and am unable to enter the device firmware interface. When I try I get a Warning: Potential Security Risk Ahead. When I select advanced and then accept risk and continue it just returns to the previous warning. I was able to accept and make an exception with Cyberfox but not with any other browser. MS browsers simply took me to their propaganda site, I did not try Chrome, won't be using it anyway. I mainly use Firefox so would like to remove the warning or add the exception for my router address or find out why I am getting a warning in the first place on my router. Thanks,

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

I have a new router (FIOS Quantum Gateway) and am unable to enter the device firmware interface. When I try I get a Warning: Potential Security Risk Ahead. When I select advanced and then accept risk and continue it just returns to the previous warning. I was able to accept and make an exception with Cyberfox but not with any other browser. MS browsers simply took me to their propaganda site, I did not try Chrome, won't be using it anyway. I mainly use Firefox so would like to remove the warning or add the exception for my router address or find out why I am getting a warning in the first place on my router. Thanks, ''[Personal information removed by moderator. Please read [[Forum rules and guidelines]], thanks.]''

Modified by Chris Ilias

All Replies (4)

the-edmeister
the-edmeister
  • Moderator
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Using http://192.168.1.1 is going to be an issue with "security".

Does https://192.168.1.1 work to login to that device? That would be a secure connection being made.

vajaensch
vajaensch Question owner
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No, that didn't work. Digging a little deeper I found some info under technical details. It said the website 192.168.1.1 does not support encryption for the page you are viewing. Etc. Even though I used the https:// prefix

WestEnd
WestEnd
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Did you read the Router login instructions? Not all routers use 192.168.1.1 to first login in until you setup the router.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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vajaensch said

Digging a little deeper I found some info under technical details. It said the website 192.168.1.1 does not support encryption for the page you are viewing. Etc. Even though I used the https:// prefix

Hmm, the user manual says the device supports HTTPS and doesn't mention having to make an exception, so it's puzzling that Firefox can't form a secure connection:

https://www.verizon.com/cs/groups/public/documents/adacct/fqgrouter-userguide.pdf (see page 20)

If you can tolerate interacting with Verizon customer service, I think it would be worth posing the question to them.

By the way, I haven't used Cyberfox. Is there a way to see the details of a secure connection, similar to the bottom section of the Page Info dialog in Firefox (right-click > View Page Info)?

Forgot to mention: it's the Security panel of the Page Info dialog, bottom section.

Modified by jscher2000 - Support Volunteer