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Cant access google sites ecause of Error code: SEC_ERROR_UNKNOWN_ISSUER

  • 4 replies
  • 1 has this problem
  • 1867 views
  • Last reply by JoeBo

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I can't access google sheets and google keep which I use frequently even when disabling extensions. Both sites worked fine until I upgraded to Firefox 68. I will attach the error in detail.

Installed extensions: RescueTime, HTTPS Everywhere, Decentraleyes, AdBlock

Modified by JoeBo

Chosen solution

is this happening in a corporate environment? it looks like your company might be intercepting/monitoring network traffic... in order to import the necessary certificates from your system to enable this monitoring, you could try this: enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named security.enterprise_roots.enabled. double-click it, change its value to true and restart firefox once.

Read this answer in context 👍 0

All Replies (4)

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Peer’s Certificate issuer is not recognized.

HTTP Strict Transport Security: false HTTP Public Key Pinning: true

Certificate chain:


BEGIN CERTIFICATE-----

MIIK5DCCCMygAwIBAgIVAIbCCzq6x219wkCGRMw20p2+1ZOEMA0GCSqGSIb3DQEB CwUAMHMxCzAJBgNVBAYTAlVTMQ4wDAYDVQQIEwVURVhBUzEPMA0GA1UEBxMGREFM TEFTMRAwDgYDVQQKEwdURVhUUk9OMQwwCgYDVQQLEwNUSVMxIzAhBgNVBAMTGkRB Ni1URVgtUFguVFhULlRFWFRST04uQ09NMB4XDTE5MDMyOTEzMjQxMFoXDTIwMDMy ODEzMjQxMFowaTELMAkGA1UEBhMCVVMxEzARBgNVBAgMCkNhbGlmb3JuaWExFjAU BgNVBAcMDU1vdW50YWluIFZpZXcxEzARBgNVBAoMCkdvb2dsZSBMTEMxGDAWBgNV BAMMD2tlZXAuZ29vZ2xlLmNvbTCCASIwDQYJKoZIhvcNAQEBBQADggEPADCCAQoC ggEBAMf92QLKenB5vi8LslsZx+xxCxC3Lf+V9XGhp1lrFJ/PgHJdAB8+B1i0qSSx DLa8oe4c9mqij48QMIwUQG0IAWFJrJUc4nso2KiS/VVAnl5QeOyPcMteWTgt/DVu bXXLg7N24B+POzGKOQk1/n4wkztSuhkhWp8p39FV+yHSEM56uSTKIipmiUFIT65D PZZi8P/vznhBL0V4KH+tyT+3YQ07RNQ7u7y9pAivnl/2y5uC3nb3t0xrmd7QCbN8 pnf7q4aQdn/3H258lFN/xtRgqzeD+dXcf7sdgzCLzBIaMSbR+ffnnX2a3k4kgLhw ChaL4jBeQCRKVrvskmN7Zh6em6UCAwEAAaOCBncwggZzMAkGA1UdEwQCMAAwHQYD VR0OBBYEFNiblnoFIK5eHi6aaoXOMOkX8rJKMIGbBgNVHSMEgZMwgZCAFGA2zxv1 2CuL2r9WETSqF+mW6aKBoWOkYTBfMRMwEQYKCZImiZPyLGQBGRYDY29tMRcwFQYK CZImiZPyLGQBGRYHdGV4dHJvbjETMBEGCgmSJomT8ixkARkWA3R4dDEaMBgGA1UE AxMRVGV4dHJvbkNBLVNlcnZlcnOCE04AAAAZORaDVtj8VIoAAAAAABkwCwYDVR0P BAQDAgWgMBMGA1UdJQQMMAoGCCsGAQUFBwMBMIIEaAYDVR0RBIIEXzCCBFuCD2tl ZXAuZ29vZ2xlLmNvbYIMKi5nb29nbGUuY29tgg0qLmFuZHJvaWQuY29tghYqLmFw cGVuZ2luZS5nb29nbGUuY29tghIqLmNsb3VkLmdvb2dsZS5jb22CGCouY3Jvd2Rz b3VyY2UuZ29vZ2xlLmNvbYIGKi5nLmNvgg4qLmdjcC5ndnQyLmNvbYIKKi5nZ3Bo dC5jboIWKi5nb29nbGUtYW5hbHl0aWNzLmNvbYILKi5nb29nbGUuY2GCCyouZ29v Z2xlLmNsgg4qLmdvb2dsZS5jby5pboIOKi5nb29nbGUuY28uanCCDiouZ29vZ2xl LmNvLnVrgg8qLmdvb2dsZS5jb20uYXKCDyouZ29vZ2xlLmNvbS5hdYIPKi5nb29n bGUuY29tLmJygg8qLmdvb2dsZS5jb20uY2+CDyouZ29vZ2xlLmNvbS5teIIPKi5n b29nbGUuY29tLnRygg8qLmdvb2dsZS5jb20udm6CCyouZ29vZ2xlLmRlggsqLmdv b2dsZS5lc4ILKi5nb29nbGUuZnKCCyouZ29vZ2xlLmh1ggsqLmdvb2dsZS5pdIIL Ki5nb29nbGUubmyCCyouZ29vZ2xlLnBsggsqLmdvb2dsZS5wdIISKi5nb29nbGVh ZGFwaXMuY29tgg8qLmdvb2dsZWFwaXMuY26CESouZ29vZ2xlY25hcHBzLmNughQq Lmdvb2dsZWNvbW1lcmNlLmNvbYIRKi5nb29nbGV2aWRlby5jb22CDCouZ3N0YXRp Yy5jboINKi5nc3RhdGljLmNvbYISKi5nc3RhdGljY25hcHBzLmNuggoqLmd2dDEu Y29tggoqLmd2dDIuY29tghQqLm1ldHJpYy5nc3RhdGljLmNvbYIMKi51cmNoaW4u Y29tghAqLnVybC5nb29nbGUuY29tghYqLnlvdXR1YmUtbm9jb29raWUuY29tgg0q LnlvdXR1YmUuY29tghYqLnlvdXR1YmVlZHVjYXRpb24uY29tghEqLnlvdXR1YmVr aWRzLmNvbYIHKi55dC5iZYILKi55dGltZy5jb22CGmFuZHJvaWQuY2xpZW50cy5n b29nbGUuY29tggthbmRyb2lkLmNvbYIbZGV2ZWxvcGVyLmFuZHJvaWQuZ29vZ2xl LmNughxkZXZlbG9wZXJzLmFuZHJvaWQuZ29vZ2xlLmNuggRnLmNvgghnZ3BodC5j boIGZ29vLmdsghRnb29nbGUtYW5hbHl0aWNzLmNvbYIKZ29vZ2xlLmNvbYIPZ29v Z2xlY25hcHBzLmNughJnb29nbGVjb21tZXJjZS5jb22CGHNvdXJjZS5hbmRyb2lk Lmdvb2dsZS5jboIKdXJjaGluLmNvbYIKd3d3Lmdvby5nbIIIeW91dHUuYmWCC3lv dXR1YmUuY29tghR5b3V0dWJlZWR1Y2F0aW9uLmNvbYIPeW91dHViZWtpZHMuY29t ggV5dC5iZTCBiQYDVR0fBIGBMH8wfaB7oHmGd2h0dHA6Ly9jcmwubXdnaW50ZXJu YWwuY29tL2NybC8wL2NvbS5zY3VyLmVuZ2luZS5zc2xjbGllbnRjb250ZXh0LjQ1 ODUvNTNkODhkZjc2M2UyMzhmNjdkMzJmNmQyNGE2YjFiNGYxMjVmZjRhYi9jcmwu Y3JsMIGOBggrBgEFBQcBAQSBgTB/MH0GCCsGAQUFBzABhnFodHRwOi8vb2NzcC5t d2dpbnRlcm5hbC5jb20vb2NzcC8wL2NvbS5zY3VyLmVuZ2luZS5zc2xjbGllbnRj b250ZXh0LjQ1ODUvNTNkODhkZjc2M2UyMzhmNjdkMzJmNmQyNGE2YjFiNGYxMjVm ZjRhYjANBgkqhkiG9w0BAQsFAAOCAgEADXzcpdZtrrumHyqBxxoWDSykT+gYuWEX BJUzvZoaXVD8swpY9uu1HzHnpQZjhW+UuJHA+2SpkuYX/hIEqlhRqprRrx69wLVc eAZr1Rm50McADSBi+0Sy5cQqmofTv6byi69K8auQIz1+FrssgmPRq8FRd9jiAU8w R+rXbvvqsd0KFltQ+2cnqc890IXkMrPKlNQgpvqQbBwXD02i13tsKjF9YwnFeeXl mkWLYHdiBGYT/0yMoHa02HewNX3HmyUaGaBO/8QL+jdigkFPOAVXR5+TatipcLiJ ZW0hH1Z0veqFKF23GdxOzDGzJut2liXBezggKG2/rl0pVW3ARCGzx5BERqbOE2Tr hTFzcmKhKwGesHCikf6dpnOk6PkcrOC8hAlRS2VTsqbl8myoQQYFyebse+1ASnn3 uvA+gtZYJFbFKIMu2SYjhb6+SqW8+2Hgx3efiYuSrg0uGwGvlF4+J/RhpgYZKf5P ohbvMKiG6LzZKIvOtJGGnablTyVQl+bPx05bEaI20UDr8eGmh8diWLzEddDr3Q7O mVYLKVcAHMmGIyHr1RLYano5SK899J2k8cmxk+KHXoDWES5HaTiWHddtfYTJ0M7w fTltfZT5YypAR07dsrAA/QH6rt9EoNroRtq0scBs5mz6vUhUEIFpk4GOHsAqOQpf ISMMnoWh54I=


END CERTIFICATE-----
BEGIN CERTIFICATE-----

MIIIkDCCBnigAwIBAgITTgAAABk5FoNW2PxUigAAAAAAGTANBgkqhkiG9w0BAQ0F ADBfMRMwEQYKCZImiZPyLGQBGRYDY29tMRcwFQYKCZImiZPyLGQBGRYHdGV4dHJv bjETMBEGCgmSJomT8ixkARkWA3R4dDEaMBgGA1UEAxMRVGV4dHJvbkNBLVNlcnZl cnMwHhcNMTgwNDEzMjAxMTU5WhcNMjAwNDEyMjAxMTU5WjBzMQswCQYDVQQGEwJV UzEOMAwGA1UECBMFVEVYQVMxDzANBgNVBAcTBkRBTExBUzEQMA4GA1UEChMHVEVY VFJPTjEMMAoGA1UECxMDVElTMSMwIQYDVQQDExpEQTYtVEVYLVBYLlRYVC5URVhU Uk9OLkNPTTCCAiIwDQYJKoZIhvcNAQEBBQADggIPADCCAgoCggIBAMjGKI9wzu0s pLpVjoOiW/rmgyOUiWXO9jQ7/mHfguIzl1mPxJPJ1bQTtUCzm8kfBY4g5ZWxzQuN up0NmFb+b8VAhkeOuk6y785eRqcd5Gz87axy5ETsgrkohVest9Y/TNzISUtRfAPM jNOGoRd6amGiDEvdon1+DkZAPRk9V4Ptpmum4+waarB/EFyMfov8kKbB/ftImjm1 tnIgWVIjQdRyLbNZ65sEJDVVFCikrf6o+XIYEDWSqssyZFlhpoSwCdgEDwXrdJJo fJFyid5FjxNgaTVj+oL86YTg0P1hAOrmD/uPoyHZXmlp6PB6ZwkB+cy8qOLD12di Gv+MOfKZl18FRM/YxUNlyEp2cMX3DDkon28KH0JJldjgCwk1hutZtmGAUl5QsozS DSpn5mMwbe1KY/bhP5vdyLYAXCzqUJOY5SiQ3SIzEWXaGJWbbbh6BXOMs6aFT2lL yJ8Pdm5GNqrATf9rflrD+uWwGi9NGZT1kgOiKxYILOz1MRfTmmPbqtXZl0TIyQwf 6pNHwk/nsyN+Ot3ikxqWNLUhhdeoTBNnHTsewZoh5F9yKoelXm1miEqnwFQ6Iiro tHJu1mq0QgWYcfmHfS8lObBgR0ZE+ZtPVd0MKr6HEf2cFzx0LhSqDX047oDrucHm THbgio9If+2LUKDusBCtq1k0wK2CwfTVAgMBAAGjggMvMIIDKzA8BgkrBgEEAYI3 FQcELzAtBiUrBgEEAYI3FQiH45sfgsmaO4ehiQSDmbAvgoS/Fh+Hsewu97IqAgFk AgEPMBMGA1UdJQQMMAoGCCsGAQUFBwMBMBsGCSsGAQQBgjcVCgQOMAwwCgYIKwYB BQUHAwEwDgYDVR0PAQH/BAQDAgGGMBIGA1UdEwEB/wQIMAYBAf8CAQAwHQYDVR0O BBYEFGA2zxv12CuL2r9WETSqF+mW6aKBMB8GA1UdIwQYMBaAFNszcfQXM4h+rtvc P1CiuKJBJIoiMIIBHQYDVR0fBIIBFDCCARAwggEMoIIBCKCCAQSGO2h0dHA6Ly9w a2kudHh0LnRleHRyb24uY29tL0NlcnRFbnJvbGwvVGV4dHJvbkNBLVNlcnZlcnMu Y3JshoHEbGRhcDovLy9DTj1UZXh0cm9uQ0EtU2VydmVycyxDTj1UWEFBUFBBWlUx MTAsQ049Q0RQLENOPVB1YmxpYyUyMEtleSUyMFNlcnZpY2VzLENOPVNlcnZpY2Vz LENOPUNvbmZpZ3VyYXRpb24sREM9dHh0LERDPXRleHRyb24sREM9Y29tP2NlcnRp ZmljYXRlUmV2b2NhdGlvbkxpc3Q/YmFzZT9vYmplY3RDbGFzcz1jUkxEaXN0cmli dXRpb25Qb2ludDCCATIGCCsGAQUFBwEBBIIBJDCCASAwZAYIKwYBBQUHMAKGWGh0 dHA6Ly9wa2kudHh0LnRleHRyb24uY29tL0NlcnRFbnJvbGwvVFhBQVBQQVpVMTEw LnR4dC50ZXh0cm9uLmNvbV9UZXh0cm9uQ0EtU2VydmVycy5jcnQwgbcGCCsGAQUF BzAChoGqbGRhcDovLy9DTj1UZXh0cm9uQ0EtU2VydmVycyxDTj1BSUEsQ049UHVi bGljJTIwS2V5JTIwU2VydmljZXMsQ049U2VydmljZXMsQ049Q29uZmlndXJhdGlv bixEQz10eHQsREM9dGV4dHJvbixEQz1jb20/Y0FDZXJ0aWZpY2F0ZT9iYXNlP29i amVjdENsYXNzPWNlcnRpZmljYXRpb25BdXRob3JpdHkwDQYJKoZIhvcNAQENBQAD ggIBABjKH08VqJ4QLApAqldRlbq54kuKt7525q0xQT2A/EihezRhXx69di45xne8 suswb2ZwhM3e8BpAJZA3j7Mum7Gg3kTGoRSQb3tm8Idxgs6Ou93vA2IveCDRpNYI 9W0lI7t9Dx9Nkp6P1Y+CQqkzqjdRW2pCZG4/hehhzbGxEjYxJwoJ5ZAVm1iCOvCz NUKpmTJX4MVl7gl59WfeiJv+k5eu0gqdOsGwXBqfGHNthcbRaaoo5J0/1v2yZrix T9rRKD+M9k3B3VWFEYXoG5TN+IBnnR0zC8FP8AdPu8p2f1o+9xXKKDsIFn+WUevk Ada7jHGDqhOY2pIpCQt6xHeHWRppKxrzgPoNNphZmD80tpnKLzRKZHTaMT6IIkXC TJ11wiwGmNqTtb5b21rvcgxeorYo4Uh6UqdH+G4nB0+3xBA82tLicf7HWwQw2OVY tzGFKynBgD14PhL4YQEa3RDlluqtQcjrnn9lHfx0DzDUgdSxUe3kbDPwp5hrvCeN Ie+mUffF7G2MpwuTNf1tT8CLkdRt80SJhaZVpx+VvrvzFi0YAPRkccbtAuqGebAo pcvW9DpB5U6hGf2xZS3Io4eH5Yc5XVPNG1xHH+Y258W3u7ZYcqjCEDU+/LTht+5J I8wAgkGWEbw+vzQ/02QVl8l0OeYgJh0QPX6SqHemc9qRI4iR


END CERTIFICATE-----
BEGIN CERTIFICATE-----

MIIH+DCCBeCgAwIBAgITawAAABpiJl1Px6tAjAAAAAAAGjANBgkqhkiG9w0BAQ0F ADAdMRswGQYDVQQDExJUZXh0cm9uUHJpdmF0ZVJvb3QwHhcNMTgwNDEyMDEyNzEy WhcNMjYwNDEyMDEzNzEyWjBfMRMwEQYKCZImiZPyLGQBGRYDY29tMRcwFQYKCZIm iZPyLGQBGRYHdGV4dHJvbjETMBEGCgmSJomT8ixkARkWA3R4dDEaMBgGA1UEAxMR VGV4dHJvbkNBLVNlcnZlcnMwggIiMA0GCSqGSIb3DQEBAQUAA4ICDwAwggIKAoIC AQCuf7dFacmHf8k3jLLPFcb+hUX3sfiJEAvSpKOW0UNkDDaEEdvzErVHzxEsFaG6 tjk0/6kSY7BEXnqTkCQhGDJKy32lXho6axQMqspABWZIpZ15RZxIiZGKUZg7MTs5 zriOnEyo50Yb0MECR3aw2FMnN/t8IoS3R6g3NgGt4OCYCNXNODTTjPLxZ5W2Zu/I c7iJYGFaSqAo52/jAEJNMGQsZJB1IRZgTOhtjymqO4bhD19RonaXMmgsSiQPWcZV aOi2Q1KqkJDW1EA946+4jtpOZuQFkfAYG9X6hNARpU6yrpcZsMTZien1YoTPgSVT GYYCA9rgDm5YB+01Fw/nF9itlHzcGHiKeTQI2u0jaxuHksiqdp42B64zl9yJHeLn C2atlKmbXewnuFPvIfEwCNoJvbSEFd/nyCJ86/8+sm2XGEw53gnaexJLtpxj0sWC +KROc/xn+6hzuNCXcv6ylQJZAoPKCWMphFi+byTgwsTW8uBdtlt2gIvYyTsqIox8 AzgPByhW/k4e87GcZbwFZ9lo0t9G0qoja95hUn+Q49YdH8TEDfzL/fJmNEu1E/PB 03YhyshrucrfdIy5dirBwB8xE8fxwMv2Dira66U1ebujeaeEg2oWfKL2fHl14YHb l7oCpEECCDe9vn5sHAyvqGRT6cNjvVR1Jg4X3BBcMMR8xQIDAQABo4IC7TCCAukw EAYJKwYBBAGCNxUBBAMCAQAwHQYDVR0OBBYEFNszcfQXM4h+rtvcP1CiuKJBJIoi MBEGA1UdIAQKMAgwBgYEVR0gADAZBgkrBgEEAYI3FAIEDB4KAFMAdQBiAEMAQTAL BgNVHQ8EBAMCAYYwDwYDVR0TAQH/BAUwAwEB/zAfBgNVHSMEGDAWgBQ1xR2il9Q3 8VHSfAfNPMPZz7IIizCCAR8GA1UdHwSCARYwggESMIIBDqCCAQqgggEGhoHFbGRh cDovLy9DTj1UZXh0cm9uUHJpdmF0ZVJvb3QsQ049VFhBSU5GR09WMDAzLENOPUNE UCxDTj1QdWJsaWMlMjBLZXklMjBTZXJ2aWNlcyxDTj1TZXJ2aWNlcyxDTj1Db25m aWd1cmF0aW9uLERDPVRYVCxEQz1URVhUUk9OLERDPUNPTT9jZXJ0aWZpY2F0ZVJl dm9jYXRpb25MaXN0P2Jhc2U/b2JqZWN0Q2xhc3M9Y1JMRGlzdHJpYnV0aW9uUG9p bnSGPGh0dHA6Ly9wa2kudHh0LnRleHRyb24uY29tL0NlcnRFbnJvbGwvVGV4dHJv blByaXZhdGVSb290LmNybDCCASQGCCsGAQUFBwEBBIIBFjCCARIwgbgGCCsGAQUF BzAChoGrbGRhcDovLy9DTj1UZXh0cm9uUHJpdmF0ZVJvb3QsQ049QUlBLENOPVB1 YmxpYyUyMEtleSUyMFNlcnZpY2VzLENOPVNlcnZpY2VzLENOPUNvbmZpZ3VyYXRp b24sREM9VFhULERDPVRFWFRST04sREM9Q09NP2NBQ2VydGlmaWNhdGU/YmFzZT9v YmplY3RDbGFzcz1jZXJ0aWZpY2F0aW9uQXV0aG9yaXR5MFUGCCsGAQUFBzAChklo dHRwOi8vcGtpLnR4dC50ZXh0cm9uLmNvbS9DZXJ0RW5yb2xsL1RYQUlORkdPVjAw M19UZXh0cm9uUHJpdmF0ZVJvb3QuY3J0MA0GCSqGSIb3DQEBDQUAA4ICAQAPEyQR UdFG0uLd1hB2SwvRsht1DCY+gVn55ljYb5tDtpSHYiWnPl2kG4mjQMZ/UwgPKwcg QGhjchXdF8vF+Z6WvJ90dpJsMcVUG8r1ooIwkA8nw/s9+hmCs2Mkhjy1kFLt61O+ ObPuLMVuUk+OyNzBfwMl5vWtUPaTGak8T/5du0Pdvpo8qv10EaAWCdY8p1VqIybD zvpHeJh7BpqzzwWh2QtSnxpV2IxKlMexQkaIKmXN8V5h+DZ34WGAz1a83kkd6H1M Cl5xpCXtL3gXfkHdgdhxPBnwHQNA4nhOueJjX3X2n0sjP9aPwX2Eaxlj6Mknbu11 +myjSy/EyQHUOCQtSLcvgYzUTgL6f6EUvyeI1XD/9AeMv3CZpC9ZBCOqdcZQ82bv otPJoGp0EANSYsC8As+0Vuen8nVHZHFe5LYcZVAWl+y2+r4b5w09yXgbjwDHT3UB hnZt5ZJEILoi6B5pzQ50Y5kghVEN/WyzdEur1Q+0jNXJJaQvZ2MkTcbXPq2y4hQD 8wZ84BovSRErN8Tm9S3fCzez6yj0wyvZbQTwe+AXVPoWU2rhI3Tn03EUbv50s28w YSFFBHRa1ZVnrhsDf/S+AkI+0xDeSUrJcr4zHSsay7CbSWmdB7eHmQ9yvRoLGJ3F d+eydFBnajEcH00Te787diMf0ZrMIkJXhZgVpQ==


END CERTIFICATE-----
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Chosen Solution

is this happening in a corporate environment? it looks like your company might be intercepting/monitoring network traffic... in order to import the necessary certificates from your system to enable this monitoring, you could try this: enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named security.enterprise_roots.enabled. double-click it, change its value to true and restart firefox once.

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Thank you for sharing the cert info.

Google sites generally share a single "wildcard" certificate signed by the "Google Internet Authority G3" certificate.

Yours is signed by "DA6-TEX-PX.TXT.TEXTRON.COM" which isn't familiar to me. Philipp may have figured it out.

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philipp said

is this happening in a corporate environment? it looks like your company might be intercepting/monitoring network traffic... in order to import the necessary certificates from your system to enable this monitoring, you could try this: enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named security.enterprise_roots.enabled. double-click it, change its value to true and restart firefox once.

Thank you! That did it

Modified by JoeBo