X
Tap here to go to the mobile version of the site.

Support Forum

why does ff keep asking me to update logins?

Posted

I have saved logins and passwords. Lately when I log in to a site, I'm asked if i want to update my password. which I have not chnaged,, If I check update then my password is changed..?? and I will get an "incorrect password" when I try to login the site. Every time I log in a site I have to check "don't Update" or next time I will not be able to log in. What's happening. This just sarted happening today.

I have saved logins and passwords. Lately when I log in to a site, I'm asked if i want to update my password. which I have not chnaged,, If I check update then my password is changed..?? and I will get an "incorrect password" when I try to login the site. Every time I log in a site I have to check "don't Update" or next time I will not be able to log in. What's happening. This just sarted happening today.
Quote

Additional System Details

Installed Plug-ins

  • Shockwave Flash 32.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:68.0) Gecko/20100101 Firefox/68.0

More Information

Josh 2 solutions 24 answers

Hi singelsj,

Sometimes when more than one username is stored for the login of a website, Firefox with indefinitely ask for you to update the login info. To check for this, go to the Firefox Menu and click on "Logins and Passwords"

Scroll down to the website you're trying to log into and see if you have more than one username stored. If you do, delete the unused/incorrect one, restart Firefox, and try logging into that site again.

Josh

Hi singelsj, Sometimes when more than one username is stored for the login of a website, Firefox with indefinitely ask for you to update the login info. To check for this, go to the Firefox Menu and click on "Logins and Passwords" Scroll down to the website you're trying to log into and see if you have more than one username stored. If you do, delete the unused/incorrect one, restart Firefox, and try logging into that site again. Josh
Was this helpful to you? 0
Quote

Question owner

Josh thanks , but the problem is not that I am asked to update the login, but that when I do check "update", the update changes my password so that I can't log back in. this didn't happen before. If I do not check "update" my saved login is still good the next time I want to log into my saved site.

Josh thanks , but the problem is not that I am asked to update the login, but that when I do check "update", the update changes my password so that I can't log back in. this didn't happen before. If I do not check "update" my saved login is still good the next time I want to log into my saved site.
Was this helpful to you?
Quote
My_Cheese_Is_Slippin'
  • Top 10 Contributor
39 solutions 453 answers

Josh said

Sometimes when more than one username is stored for the login of a website, Firefox with indefinitely ask for you to update the login info.

It does the same to me. I have two different usernames with the same password. I just click Don't Save.

''Josh [[#answer-1238514|said]]'' <blockquote> Sometimes when more than one username is stored for the login of a website, Firefox with indefinitely ask for you to update the login info. </blockquote> It does the same to me. I have two different usernames with the same password. I just click Don't Save.
Was this helpful to you? 0
Quote
cor-el
  • Top 10 Contributor
  • Moderator
17346 solutions 156791 answers

You can create a login block exception for this domain with the proper protocol to prevent getting an update notice. This doesn't affect stored passwords, but will suppress the update notice. You only need to remove the block if you want to store a new password. If necessary you can double-click username and password fields in the Password Manager to edit these fields.

You can create a login block exception for this domain with the proper protocol to prevent getting an update notice. This doesn't affect stored passwords, but will suppress the update notice. You only need to remove the block if you want to store a new password. If necessary you can double-click username and password fields in the Password Manager to edit these fields.

Modified by cor-el

Was this helpful to you? 0
Quote

Question owner

Well, If I change a password, I would want to update to the new password. If, I haven't changed the password, why if I clcik "update" does it store an incorrect, different password?

Well, If I change a password, I would want to update to the new password. If, I haven't changed the password, why if I clcik "update" does it store an incorrect, different password?
Was this helpful to you?
Quote
cor-el
  • Top 10 Contributor
  • Moderator
17346 solutions 156791 answers

Some websites copy the real password to a hidden field and modify the field with the password. This makes Firefox ask to update the stored password. You obviously do to want to do this and in such a case it is best to create a block exception like I posted above.

  • Options/Preferences -> Privacy & Security: Logins and Passwords: Exceptions
Some websites copy the real password to a hidden field and modify the field with the password. This makes Firefox ask to update the stored password. You obviously do to want to do this and in such a case it is best to create a block exception like I posted above. *Options/Preferences -> Privacy & Security: Logins and Passwords: Exceptions
Was this helpful to you? 0
Quote

Question owner

I did not change my login password- isn't this the login and password that is stored in firefox- so why would I need to Update the pasword?

I did not change my login password- isn't this the login and password that is stored in firefox- so why would I need to Update the pasword?
Was this helpful to you?
Quote
cor-el
  • Top 10 Contributor
  • Moderator
17346 solutions 156791 answers

Firefox will ask to update the password when it detects that the value in the password is different than the password that is stored in the Password Manager. If you would update the password and a different/wrong value is stored then this means that some script has changed the password field.

Firefox will ask to update the password when it detects that the value in the password is different than the password that is stored in the Password Manager. If you would update the password and a different/wrong value is stored then this means that some script has changed the password field.
Was this helpful to you? 0
Quote
Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.