X
Tap here to go to the mobile version of the site.

Support Forum

Gmail emails deleted from the archives: is it a feature or a bug?

Posted

Hello guys, I have some problems with deleted Gmail emails (deleted from the archives) managed using IMAP inside TB.

This is what happens: - if I delete an email from TB it will be deleted also in gmail (that's OK) - if I archive an email from TB (seems) it is saved i nthe local archive (for local I mean in the PC) - if I delete an email from Gmail web client it will be deleted also in TB (OK) and in the (local) archive (!!! that for me is wrong)

How can I prevent email deletion from archives? I want that every email read and sent from TB is saved in the archive. I would like to save also those sent by the gmail web client but at the moment I will be happy also without.

Thanks, Massimo

Hello guys, I have some problems with deleted Gmail emails (deleted from the archives) managed using IMAP inside TB. This is what happens: - if I delete an email from TB it will be deleted also in gmail (that's OK) - if I archive an email from TB (seems) it is saved i nthe local archive (for local I mean in the PC) - if I delete an email from Gmail web client it will be deleted also in TB (OK) and in the (local) archive (!!! that for me is wrong) How can I prevent email deletion from archives? I want that every email read and sent from TB is saved in the archive. I would like to save also those sent by the gmail web client but at the moment I will be happy also without. Thanks, Massimo
Quote

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:68.0) Gecko/20100101 Firefox/68.0

More Information

Toad-Hall
  • Top 10 Contributor
1703 solutions 11364 answers

Helpful Reply

re :if I archive an email from TB (seems) it is saved i nthe local archive (for local I mean in the PC)

'for local I mean in the PC' - this depends upon where you put it as imap mail accounts can have mbox files stored on computer, but they are only a view of what is held on server and not something you can rely on to be permanent as it is an imap mail account.

You need to tell me what you have got selected for that account in the Account Settings.

  • Right click on imap mail account name in Folder Pane and select 'Settings'
  • Select 'Copies & folders'

Under 'Message Archives' Have you selected checkbox 'keep message archives in' ? Have you selected 'Archives folder on' or selected 'Other' ? What folder in what account is selected? eg: 'Archives on yourname@gmail.com' 'Archives on Local Folders' 'All Mail on yourname@gmail.com'


So when you say 'local' are you talking about a folder in the gmail imap account or are you talking about a folder in the 'Local Folders' mail account?

re :''if I archive an email from TB (seems) it is saved i nthe local archive (for local I mean in the PC) '' 'for local I mean in the PC' - this depends upon where you put it as imap mail accounts can have mbox files stored on computer, but they are only a view of what is held on server and not something you can rely on to be permanent as it is an imap mail account. You need to tell me what you have got selected for that account in the Account Settings. * Right click on imap mail account name in Folder Pane and select 'Settings' * Select 'Copies & folders' Under 'Message Archives' Have you selected checkbox 'keep message archives in' ? Have you selected 'Archives folder on' or selected 'Other' ? What folder in what account is selected? eg: 'Archives on yourname@gmail.com' 'Archives on Local Folders' 'All Mail on yourname@gmail.com' So when you say 'local' are you talking about a folder in the gmail imap account or are you talking about a folder in the 'Local Folders' mail account?

Modified by Toad-Hall

Was this helpful to you? 1
Quote

Question owner

Excuse me for the late answer.

Under 'Message Archives' Have you selected checkbox 'keep message archives in' ? ' YES' Have you selected 'Archives folder on' or selected 'Other' ? Archives folder What folder in what account is selected? Massimo Manca - AKIoTechTK (the account folder created by TB)

When I wrote "local" I meant a folder in the PC so in TB folder(s) space.

Excuse me for the late answer. Under 'Message Archives' Have you selected checkbox 'keep message archives in' ? ' ''YES''' Have you selected 'Archives folder on' or selected 'Other' ? '''Archives folder''' What folder in what account is selected? '''Massimo Manca - AKIoTechTK''' (the account folder created by TB) When I wrote "local" I meant a folder in the PC so in TB folder(s) space.
Was this helpful to you?
Quote
Matt
  • Top 10 Contributor
  • Moderator
3214 solutions 21996 answers

Due to oddities in Gmails implementation of IMAP, Thunderbird ignores you archive settings. So while you think you have set a local archive, it is still set to the Gmail "ALL mail folder"

Due to oddities in Gmails implementation of IMAP, Thunderbird ignores you archive settings. So while you think you have set a local archive, it is still set to the Gmail "ALL mail folder"
Was this helpful to you?
Quote
Toad-Hall
  • Top 10 Contributor
1703 solutions 11364 answers

It is possible to get emails Archived into an 'Archives' folder in the 'Local Folders' mail account. But gmail will still remove all labels and archive the email in the gmail account 'All Mail' folder anyway.

I have these settings running for specific emails where I want to keep copies on my computer outside of the imap account.

In Thunderbird, the gmail Account settings are set up to download full copies and not just headers. So in Account Settings > Synchronising & Storage I've selected 'keep messages in all folders for this account on this computer'

Then under Account Settings:

  • Select 'Copies & folders'
  • Under 'Message Archives'
  • Select checkbox 'keep message archives in' .
  • select: 'Other' and choose : 'Archives on Local Folders'
  • click on OK

So when I archive an email, I get a copy into the Thunderbird default 'Local Folders' mail account and gmail auto archive email, so it appears in the gmail 'All Mail' folder.

It is possible to get emails Archived into an 'Archives' folder in the 'Local Folders' mail account. But gmail will still remove all labels and archive the email in the gmail account 'All Mail' folder anyway. I have these settings running for specific emails where I want to keep copies on my computer outside of the imap account. In Thunderbird, the gmail Account settings are set up to download full copies and not just headers. So in Account Settings > Synchronising & Storage I've selected 'keep messages in all folders for this account on this computer' Then under Account Settings: * Select 'Copies & folders' * Under 'Message Archives' * Select checkbox 'keep message archives in' . * select: 'Other' and choose : 'Archives on Local Folders' * click on OK So when I archive an email, I get a copy into the Thunderbird default 'Local Folders' mail account and gmail auto archive email, so it appears in the gmail 'All Mail' folder.
Was this helpful to you?
Quote
Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.