X
Tap here to go to the mobile version of the site.

Support Forum

All login fields on every website are invisible

Posted

Hello. Could someone give advice about invisible login fields i am experiencing for last few days on firefox. I did attached picture. When i click on it i cant mark any text but there is invisible cursor whitch become visible if i start typing, so the entire text becomes visible or/and any saved logins. If i will not click on fields and wont try to make it visible any saved login/password details wont be accepted after clicking login button. My only add ons on firefox are Adblock Plus and Zen Mate VPN.

Rose

Hello. Could someone give advice about invisible login fields i am experiencing for last few days on firefox. I did attached picture. When i click on it i cant mark any text but there is invisible cursor whitch become visible if i start typing, so the entire text becomes visible or/and any saved logins. If i will not click on fields and wont try to make it visible any saved login/password details wont be accepted after clicking login button. My only add ons on firefox are Adblock Plus and Zen Mate VPN. Rose
Attached screenshots

Chosen solution

If the ZenMate VPN wasn't the culprit, but yet in Safe Mode the problem disappeaered, it might be hardware acceleration.

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

You will need to restart Firefox for this to take effect so save all work first (e.g., mail you are composing, online documents you're editing, etc.,) and then perform these steps:

  1. Click the menu button Fx57Menu and select Options (Windows) or Preferences (Mac, Linux).
  2. Select the General panel.
  3. Under Performance, uncheck Use recommended performance settings. Additional settings will be displayed.
    Fx55Performance-disableHWA
  4. Uncheck Use hardware acceleration when available.
  5. Close Firefox completely and then restart Firefox to see if the problem persists.

If the problem is resolved, you should check for updates for your graphics driver by following the steps mentioned in these Knowledge base articles:

Read this answer in context 1
Quote

Additional System Details

Installed Plug-ins

  • Shockwave Flash 32.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:68.0) Gecko/20100101 Firefox/68.0

More Information

McCoy
  • Top 10 Contributor
464 solutions 4230 answers

Helpful Reply

Hello Rosemary,

May I suggest to disable ZenMate VPN (just for now) to see if that will make a difference - in the reviews I see some people mention the same problem .....

If that's not it; would you please take a look at this thread and see if anything there might work for you :

https://support.mozilla.org/en-US/questions/1263747

Hello Rosemary, May I suggest to disable ZenMate VPN (just for now) to see if that will make a difference - in the reviews I see some people mention the same problem ..... If that's not it; would you please take a look at this thread and see if anything there might work for you : https://support.mozilla.org/en-US/questions/1263747
Was this helpful to you? 1
Quote

Question owner

Thx. I did went thrue that thread. Removing all addons do not solve the problem at all. I did run firefox in safe mode and issue disapeared. It looks like there is some problem with Firefox itself as fresh instalation (all files from hard drive been deleted) is still showing the same issue.

Thx. I did went thrue that thread. Removing all addons do not solve the problem at all. I did run firefox in safe mode and issue disapeared. It looks like there is some problem with Firefox itself as fresh instalation (all files from hard drive been deleted) is still showing the same issue.
Was this helpful to you?
Quote
McCoy
  • Top 10 Contributor
464 solutions 4230 answers

Chosen Solution

If the ZenMate VPN wasn't the culprit, but yet in Safe Mode the problem disappeaered, it might be hardware acceleration.

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

You will need to restart Firefox for this to take effect so save all work first (e.g., mail you are composing, online documents you're editing, etc.,) and then perform these steps:

  1. Click the menu button Fx57Menu and select Options (Windows) or Preferences (Mac, Linux).
  2. Select the General panel.
  3. Under Performance, uncheck Use recommended performance settings. Additional settings will be displayed.
    Fx55Performance-disableHWA
  4. Uncheck Use hardware acceleration when available.
  5. Close Firefox completely and then restart Firefox to see if the problem persists.

If the problem is resolved, you should check for updates for your graphics driver by following the steps mentioned in these Knowledge base articles:

If the ZenMate VPN wasn't the culprit, but yet in Safe Mode the problem disappeaered, it might be hardware acceleration. Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches. You will need to restart Firefox for this to take effect so save all work first (e.g., mail you are composing, online documents you're editing, etc.,) and then perform these steps: # Click the menu button [[Image:Fx57Menu]] and select ''Options'' (Windows) or ''Preferences'' (Mac, Linux). # Select the ''General'' panel. # Under '''Performance''', uncheck ''Use recommended performance settings''. Additional settings will be displayed. #;[[Image:Fx55Performance-disableHWA|width=500]] # Uncheck '''Use hardware acceleration when available'''. # Close Firefox completely and then restart Firefox to see if the problem persists. If the problem is resolved, you should check for updates for your graphics driver by following the steps mentioned in these Knowledge base articles: * [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems#w_turn-off-hardware-acceleration]] * [[Upgrade your graphics drivers to use hardware acceleration and WebGL]]
Was this helpful to you? 1
Quote

Question owner

Yes that was the solution. I had to disable hardware acceleration. Thanks.

Yes that was the solution. I had to disable hardware acceleration. Thanks.
Was this helpful to you?
Quote
McCoy
  • Top 10 Contributor
464 solutions 4230 answers

Rosemary said

Yes that was the solution. I had to disable hardware acceleration. Thanks.

I'm glad that worked - well done  !

''Rosemary [[#answer-1237225|said]]'' <blockquote> Yes that was the solution. I had to disable hardware acceleration. Thanks. </blockquote> I'm glad that worked - well done !
Was this helpful to you?
Quote
Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.