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Search can't find file mail.strictly_mime in config. How can I get rid of the question marks added to my email?

  • 4 replies
  • 2 have this problem
  • 10 views
  • Last reply by rlynch100

sodamom
sodamom

I tried to use the suggestions, but when I search for the file mail.strictly_mime, config doesn't find it. Is there another way to get rid of all the added question marks in my email. I scrolled and found two files that begin with mail.strictly_mime, but I am afraid to change either, since I really don't know what I am doing.

I tried to use the suggestions, but when I search for the file mail.strictly_mime, config doesn't find it. Is there another way to get rid of all the added question marks in my email. I scrolled and found two files that begin with mail.strictly_mime, but I am afraid to change either, since I really don't know what I am doing.

Chosen solution

I don't know why you don't see 3 preferences as in the attached picture. What is your TB version (Help/Troubleshooting Information/Version)? If mail.strictly_mime (no spaces before or after) isn't there, right-click in the config. window, New, Boolean, name it and set to true.

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All Replies (4)

sfhowes
sfhowes
  • Top 10 Contributor

Chosen Solution

I don't know why you don't see 3 preferences as in the attached picture. What is your TB version (Help/Troubleshooting Information/Version)? If mail.strictly_mime (no spaces before or after) isn't there, right-click in the config. window, New, Boolean, name it and set to true.

sodamom
sodamom Question owner

When using search, the file didn't show up. When I scrolled I finally found it, changed it as you said, and all is working fine. Thanks

Bmccoy
Bmccoy

I can't find a config.window let alone mail.strictly_mime. Guess I'll have to switch to another mail.

rlynch100
rlynch100

Here's how to get there, step by step..... Thunderbird Question Mark Issue Fix...

In the main Menu, go to.....

Tools/Options

Click the "Advanced" icon on the far right

In the line just below the top row of icons, the "General" option should auto select itself. If not, click on it.

Click the "Config Editor" box (box on lower right)

You will get a BS warning - click "I accept the risk"

In the search bar that shows up, type "mail.strictly_mime" w/o the quotes (BTW, "mime" is spelled correctly here)

Look at the resulting list, the matching entry is most likely the first entry, and it will most likely be set to "false"

Double click it and it should toggle it to "true" so the entry looks like this.......

mail.strictly_mime Modified Boolean true

Close the window

Close the previous window

All Fixed!