Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I bookmark I get multiple copies and cannot delete other than one at a time.

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by cor-el

more options

i have recently bookmarked several sites. Multiple new folders are created and when I try to select all of them to delete them, I can only select one at a time. I have no ability to delete multiple folders or sites at once.

All Replies (1)

more options

Are you possibly using Sync to sync bookmarks?

If you use Sync then best is to disconnect Sync temporarily during troubleshooting and repairing.

You can check for problems with the places.sqlite and favicons.sqlite files in the Firefox profile folder.

  • use "Verify Integrity" button on the "Help -> Troubleshooting Information" (about:support) page

In case errors are reported with "Verify Integrity" close and restart Firefox and retry.

If "Verify Integrity" cannot repair places.sqlite, rename/remove all places.sqlite and favicons.sqlite files in the Firefox profile folder. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.

  • keep a backup copy of places.sqlite in case a new places.sqlite database has to be created

See also:

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.