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a valid licence could not be found. Why?

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until 28.4.19 I had no problems but since then I can´t receive or send mails. Thunderbird says " a valid licence could not be found". How do I get a valid licence?

until 28.4.19 I had no problems but since then I can´t receive or send mails. Thunderbird says " a valid licence could not be found". How do I get a valid licence?

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Thunderbird is free software and doesn't have a license. Please post a screenshot. https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem

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bjornp said

Thunderbird says " a valid licence could not be found".

Are you using Copernic Desktop Search ?

https://support.mozilla.org/en-US/questions/1240078