Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I get this error message about half the time when I try to open Thunderbird e-mail.

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by Matt

Barbaramagnuson
Barbaramagnuson
more options

Here is the message: "Sending of password did not succeed. Mail server mail.twc.com responded [IN-USE], account is locked by another session, or for maintenance. try again."

After I wait a few minutes, it opens without problem. I am a computer neophyte with limited ability to understand computerese. I've tried every adjustment to passwords and security that I can.

Here is the message: "Sending of password did not succeed. Mail server mail.twc.com responded [IN-USE], account is locked by another session, or for maintenance. try again." After I wait a few minutes, it opens without problem. I am a computer neophyte with limited ability to understand computerese. I've tried every adjustment to passwords and security that I can.

All Replies (1)

Matt
Matt
  • Top 10 Contributor
  • Moderator
more options

HAve you tried turning your phone off? just to see if it might be the cause of your mail account already being "in use". This is, or has been a very common issue for those using Apple products as the iDevices will consume all available login accounts on the mail server.