Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

what has happened to down loads?

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by philipp

All extensions disables, when I go to download replacement adbock plus screen massage download failed check connection, no problem with connection but no icov for downoads on toolbar.

All extensions disables, when I go to download replacement adbock plus screen massage download failed check connection, no problem with connection but no icov for downoads on toolbar.

Chosen solution

hi Ianbarclay, please see the banner at the top of the support page - unfortunately there's a technical issue (an expired certificate used for addon verifications) today.

mozilla is already rolling out a hotfix for this problem, using the studies system. you can check if you have studies enabled:

  1. Go to [=] > Options > Privacy & Security.
  2. Make sure Allow Firefox to install and run studies is check marked.

if you had the preference disabled, reenable it temporarily and restart the browser. after your add-ons have been re-enabled you can disable the setting again.

Read this answer in context 👍 0

All Replies (1)

Chosen Solution

hi Ianbarclay, please see the banner at the top of the support page - unfortunately there's a technical issue (an expired certificate used for addon verifications) today.

mozilla is already rolling out a hotfix for this problem, using the studies system. you can check if you have studies enabled:

  1. Go to [=] > Options > Privacy & Security.
  2. Make sure Allow Firefox to install and run studies is check marked.

if you had the preference disabled, reenable it temporarily and restart the browser. after your add-ons have been re-enabled you can disable the setting again.