Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

cannot uninstall Firefox regedit shows no mozilla or firfox also will not open Gmail or Google- error says site is corupt; works on Edge/Chromehr

  • 4 replies
  • 2 have this problem
  • 5 views
  • Last reply by Roger

Roger
Roger
more options

I have tried everything, ad/remove programs does not list Firefox so I can't use that for uninstall, I already used it for a previous downloaded Firefox. Removed from both Programs and Programs 86 AND I used regedit to remove any Mozilla or Firefox listing. BUT IT STILL THERE LISTED in the Windows 10 programs You can click on it and it opens but you cant load simple files like Google.com or Gmail- iT says the pages are currupted and refuses to load them for "security" reasons-BALONEY!! these pages open in Chrome and Edge on the same computer! How the "HECK",,, can I delete this nightmare? Also tried from Settings Apps but No dice. I need a Firefox Removal Tool!!!! I even tried downloading a new Firefox but only that one would uninstall.

I have tried everything, ad/remove programs does not list Firefox so I can't use that for uninstall, I already used it for a previous downloaded Firefox. Removed from both Programs and Programs 86 AND I used regedit to remove any Mozilla or Firefox listing. BUT IT STILL THERE LISTED in the Windows 10 programs You can click on it and it opens but you cant load simple files like Google.com or Gmail- iT says the pages are currupted and refuses to load them for "security" reasons-BALONEY!! these pages open in Chrome and Edge on the same computer! How the "HECK",,, can I delete this nightmare? Also tried from Settings Apps but No dice. I need a Firefox Removal Tool!!!! I even tried downloading a new Firefox but only that one would uninstall.

Chosen solution

Okay, if you right-click that shortcut, click Properties, then check the Shortcut tab, the location of the firefox.exe executable should be listed in the Target field.

Read this answer in context 👍 0

All Replies (4)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

milesmonk said

IT STILL THERE LISTED in the Windows 10 programs

Do you mean you can find it on the Start menu? If so, could you try

right-click > More > Open file location

to see where it is on your system?

If you mean it is listed somewhere else, where is it listed?

You can click on it and it opens but you cant load simple files like Google.com or Gmail- iT says the pages are currupted and refuses to load them for "security" reasons-BALONEY!!

It says pages are corrupted? That doesn't sound familiar. If you want to try visiting those pages in Firefox, could you copy/paste the full message.

Roger
Roger Question owner
more options

Hi J, when I right click on in in the windows startup list and select location it goes to Programs/Start but only shows it as a "shortcut" BTW the version is: Firefox Quantum 66.0.3 (64 bit) Roger

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Chosen Solution

Okay, if you right-click that shortcut, click Properties, then check the Shortcut tab, the location of the firefox.exe executable should be listed in the Target field.

Roger
Roger Question owner
more options

J- I deleted the short cut and Firefox is now gone from the windows Program start list!!!! GO FIGURE! Wow that shortcut kept the program from being uninstalled! Man that was weird! Thanks for you help J- Hopefully this has solved the issue-Roger