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Send to mail recipient not working in W10

Posted

I see that there has been a problem with "Send To - Mail recipient" recently, but, my version is 60.6.1 - should it be working OK in this version?

What happened was.....I came to my PC the other day and it had lost file associations for MS Office files (Word, Excel) and, in trying to fix, I clicked the "Reset to Miscrosoft recommended Defaults" button and then updated the Email default to be Thunderbird.

However, if I right-click on a document and do Send to, Mail recipient then I get an error message (see attachment).

So, clearly, this hasn't picked up TB as the default Email app.

Any ideas?

I see that there has been a problem with "Send To - Mail recipient" recently, but, my version is 60.6.1 - should it be working OK in this version? What happened was.....I came to my PC the other day and it had lost file associations for MS Office files (Word, Excel) and, in trying to fix, I clicked the "Reset to Miscrosoft recommended Defaults" button and then updated the Email default to be Thunderbird. However, if I right-click on a document and do Send to, Mail recipient then I get an error message (see attachment). So, clearly, this hasn't picked up TB as the default Email app. Any ideas?
Attached screenshots

Chosen solution

No guarantee this will work, but I'd suggest you download and run the full installer, set TB as the default during the setup, then restart the computer after setup so TB establishes the correct registry settings to make Send to - Mail recipient work.

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  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.40 Safari/537.36

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sfhowes
  • Top 10 Contributor
1325 solutions 6269 answers

Chosen Solution

No guarantee this will work, but I'd suggest you download and run the full installer, set TB as the default during the setup, then restart the computer after setup so TB establishes the correct registry settings to make Send to - Mail recipient work.

No guarantee this will work, but I'd suggest you [https://www.thunderbird.net/en-US/thunderbird/all/ download and run the full installer], set TB as the default during the setup, then restart the computer after setup so TB establishes the correct registry settings to make Send to - Mail recipient work.
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Question owner

Thanks for suggestion. Will this preserve my settings, accounts and local files?

I would hate to have to set it all up again!!!!

Thanks for suggestion. Will this preserve my settings, accounts and local files? I would hate to have to set it all up again!!!!
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sfhowes
  • Top 10 Contributor
1325 solutions 6269 answers

Helpful Reply

Yes, uninstalling or reinstalling the TB program doesn't affect the TB profile folder that contains all your data.

Yes, uninstalling or reinstalling the TB program doesn't affect the TB profile folder that contains all your data.
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Question owner

sfhowes said

Yes, uninstalling or reinstalling the TB program doesn't affect the TB profile folder that contains all your data.

Yo! That has sorted it - brilliant, thanks!

''sfhowes [[#answer-1210571|said]]'' <blockquote> Yes, uninstalling or reinstalling the TB program doesn't affect the TB profile folder that contains all your data. </blockquote> Yo! That has sorted it - brilliant, thanks!
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