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thunderbird 60.6.0 crashes on start after update

Posted

Thunderbird crashes on start after it was updated today (21.03.2019) to Version 60.6.0. My OS is Windows 7. I tried using safe mode for Thunderbird and Windows but nothings helps.

The last Crash-ID is: bp-49d35046-f63b-45cf-883f-cab220190321
Thunderbird crashes on start after it was updated today (21.03.2019) to Version 60.6.0. My OS is Windows 7. I tried using safe mode for Thunderbird and Windows but nothings helps. The last Crash-ID is: bp-49d35046-f63b-45cf-883f-cab220190321

Chosen solution

Sounds definately an issue with TB. Just in case something did not go all as according to plan with the update, could you try the following and report back on results. Download from Thunderbird.net and run. You do not need to uninstall.

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Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:65.0) Gecko/20100101 Firefox/65.0

More Information

Toad-Hall
  • Top 10 Contributor
1742 solutions 11671 answers

Chosen Solution

Sounds definately an issue with TB. Just in case something did not go all as according to plan with the update, could you try the following and report back on results. Download from Thunderbird.net and run. You do not need to uninstall.

Sounds definately an issue with TB. Just in case something did not go all as according to plan with the update, could you try the following and report back on results. Download from Thunderbird.net and run. You do not need to uninstall.

Question owner

Thank you, this worked. Indeed, I thought, that I had to uninstall first and to backup my profile and everything.

Thank you, this worked. Indeed, I thought, that I had to uninstall first and to backup my profile and everything.
Toad-Hall
  • Top 10 Contributor
1742 solutions 11671 answers

Good to hear all is ok. Could you mark my previous comment as 'Chosen Solution', so if anyone else is looking for a solution on similar issue it can more easily located. Thanks.

Good to hear all is ok. Could you mark my previous comment as 'Chosen Solution', so if anyone else is looking for a solution on similar issue it can more easily located. Thanks.