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Are there any known 1Password and Firefox issues? A plug-in?

Posted

I started using Firefox again today (Mar 10) and can't seem to get 1Password to work very well — I keep logging in to 1Password, and have the extension added, both the extension and browser versions are logged in, but when I go to use the passwords stored, I have to login again. Is this a familiar issue or problem?

I started using Firefox again today (Mar 10) and can't seem to get 1Password to work very well — I keep logging in to 1Password, and have the extension added, both the extension and browser versions are logged in, but when I go to use the passwords stored, I have to login again. Is this a familiar issue or problem?

Additional System Details

Application

  • Firefox 65.0.2
  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.14; rv:65.0) Gecko/20100101 Firefox/65.0
  • Support URL: https://support.mozilla.org/1/firefox/65.0.2/Darwin/en-US/

Extensions

  • 1Password X – Password Manager 1.14.1 ({d634138d-c276-4fc8-924b-40a0ea21d284})
  • Adobe Acrobat 18.0.9 (web2pdfextension.17@acrobat.adobe.com)
  • DuckDuckGo Privacy Essentials 2019.1.31 (jid1-ZAdIEUB7XOzOJw@jetpack)
  • Zoom Scheduler 1.6.6 ({bf855ead-d7c3-4c7b-9f88-9a7e75c0efdf})

Javascript

  • incrementalGCEnabled: True

Graphics

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  • adapterDrivers:
  • adapterRAM:
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  • crashGuards: []
  • driverDate:
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  • info: {u'TileHeight': 1024, u'ApzWheelInput': 1, u'ApzDragInput': 1, u'ApzKeyboardInput': 1, u'ApzAutoscrollInput': 1, u'AzureFallbackCanvasBackend': u'none', u'TileWidth': 1024, u'AzureCanvasAccelerated': 0, u'AzureCanvasBackend': u'skia', u'AzureContentBackend': u'skia'}
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  • numTotalWindows: 1
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  • webgl1DriverExtensions: GL_ARB_blend_func_extended GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_ES2_compatibility GL_ARB_explicit_attrib_location GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader5 GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_occlusion_query2 GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_separate_shader_objects GL_ARB_shader_bit_encoding GL_ARB_shader_subroutine GL_ARB_shading_language_include GL_ARB_tessellation_shader GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_cube_map_array GL_ARB_texture_gather GL_ARB_texture_query_lod GL_ARB_texture_rgb10_a2ui GL_ARB_texture_storage GL_ARB_texture_swizzle GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_vertex_attrib_64bit GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_depth_bounds_test GL_EXT_texture_compression_s3tc GL_EXT_texture_filter_anisotropic GL_EXT_texture_mirror_clamp GL_EXT_texture_sRGB_decode GL_APPLE_client_storage GL_APPLE_container_object_shareable GL_APPLE_flush_render GL_APPLE_object_purgeable GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_texture_range GL_ATI_texture_mirror_once GL_NV_texture_barrier
  • webgl1Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_texture_compression_rgtc EXT_frag_depth EXT_sRGB EXT_shader_texture_lod EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context
  • webgl1Renderer: ATI Technologies Inc. -- AMD Radeon Pro 555 OpenGL Engine
  • webgl1Version: 4.1 ATI-2.4.10
  • webgl1WSIInfo: CGL
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  • webgl2Extensions: EXT_color_buffer_float EXT_texture_compression_rgtc EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context
  • webgl2Renderer: ATI Technologies Inc. -- AMD Radeon Pro 555 OpenGL Engine
  • webgl2Version: 4.1 ATI-2.4.10
  • webgl2WSIInfo: CGL
  • windowLayerManagerRemote: True
  • windowLayerManagerType: OpenGL
  • windowUsingAdvancedLayers: False

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
FredMcD
  • Top 10 Contributor
4225 solutions 58992 answers

First, make sure 1Password is up to date. Then you should contact its support.

First, make sure 1Password is up to date. Then you should contact its support.

Question owner

Thanks @fredmcd — 1PW is up to date, and works with Opera, Safari, Chrome and Vivaldi — just trying to determine why it doesn't with Firefox, our preferred browser.

Thanks @fredmcd — 1PW is up to date, and works with Opera, Safari, Chrome and Vivaldi — just trying to determine why it doesn't with Firefox, our preferred browser.
the-edmeister
  • Top 25 Contributor
  • Moderator
5395 solutions 40084 answers

Did you install the 1Password extension for Firefox? https://addons.mozilla.org/en-US/firefox/addon/1password-x-password-manager/

Did you install the 1Password extension for Firefox? https://addons.mozilla.org/en-US/firefox/addon/1password-x-password-manager/

Question owner

I did, Ed — it's installed

I did, Ed — it's installed
the-edmeister
  • Top 25 Contributor
  • Moderator
5395 solutions 40084 answers

Grabbing at straws ...

https://support.1password.com/

Did you disable the Firefox Logins Manager? https://support.1password.com/disable-browser-password-manager/#firefox

That's about all that I see at the 1Password support site via a search for "Firefox". https://support.1password.com/search/?q=Firefox

''Grabbing at straws ...'' https://support.1password.com/ Did you disable the Firefox Logins Manager? https://support.1password.com/disable-browser-password-manager/#firefox That's about all that I see at the 1Password support site via a search for "Firefox". https://support.1password.com/search/?q=Firefox

Question owner

Thx Ed — I do have that disabled, but I'm wondering if there is some type of blocking or popup blocking going on?

Thx Ed — I do have that disabled, but I'm wondering if there is some type of blocking or popup blocking going on?
WestEnd
  • Top 25 Contributor
60 solutions 5376 answers

You should contact their support.

You should contact their support.