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I am experiencing a problem with being unable to watch videos.

  • 2 replies
  • 1 has this problem
  • 107 views
  • Last reply by FredMcD

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For the past several months I've been experiencing problems with my videos not playing, mostly youtube. Usually I can get the video playing, but today it happened again and I've tried a lot of things but I still can't get videos to play. It pretty much is a blank screen with an endless loading circle (or whatever you want to call that).

Chosen solution

What's your computer system and Firefox version?

Please explain the problem in detail. What happens? What is the exact error messages?

Youtube currently uses the HTML5 player.

https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues

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What have you done to try to fix it? Updated Flash player, installed latest Firefox, all the usual cliches about deleting temporary files and cookies, refreshing Firefox etc...?

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Chosen Solution

What's your computer system and Firefox version?

Please explain the problem in detail. What happens? What is the exact error messages?

Youtube currently uses the HTML5 player.

https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues