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Multiple Security Exception Issues

  • 2 replies
  • 1 has this problem
  • 3 views
  • Last reply by christ1

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I am getting a BUNCH of these, and even though I check the "Permanently store this exception" box, the issue persists.

Application Basics

Name Thunderbird Version 60.5.2 Build ID 20190221150524 Update Channel release User Agent Mozilla/5.0 (Windows NT 10.0; WOW64; rv:60.0) Gecko/20100101 Thunderbird/60.5.2 OS Windows_NT 10.0 Multiprocess Windows 0/0 (Disabled) Stylo content = true (enabled by default), chrome = true (enabled by default) Google Key Missing Mozilla Location Service Key Missing Safe Mode false

Security Software

Type Name Antivirus Avast Antivirus Antispyware Avast Antivirus Firewall Windows Firewall

Important Modified Preferences

accessibility.typeaheadfind.flashBar 0 browser.cache.disk.capacity 358400 browser.cache.disk.filesystem_reported 1 extensions.lastAppVersion 60.5.2 font.internaluseonly.changed true font.name.monospace.el Consolas font.name.monospace.x-cyrillic Consolas font.name.monospace.x-unicode Consolas font.name.monospace.x-western Consolas font.name.sans-serif.el Calibri font.name.sans-serif.x-cyrillic Calibri font.name.sans-serif.x-unicode Calibri font.name.sans-serif.x-western Calibri font.name.serif.el Cambria font.name.serif.x-cyrillic Cambria font.name.serif.x-unicode Cambria font.name.serif.x-western Cambria font.size.fixed.el 14 font.size.fixed.x-cyrillic 14 font.size.fixed.x-unicode 14 font.size.fixed.x-western 18 font.size.variable.el 17 font.size.variable.x-cyrillic 17 font.size.variable.x-unicode 17 font.size.variable.x-western 20 general.autoScroll false gfx.crash-guard.d3d11layers.appVersion 60.5.2 gfx.crash-guard.d3d11layers.deviceID 0x1309 gfx.crash-guard.d3d11layers.driverVersion 22.19.677.257 gfx.crash-guard.d3d11layers.feature-d2d false gfx.crash-guard.d3d11layers.feature-d3d11 true gfx.crash-guard.status.d3d11layers 2 layers.acceleration.disabled false media.gmp.storage.version.observed 1 network.cookie.cookieBehavior 1 network.cookie.prefsMigrated true network.predictor.cleaned-up true places.database.lastMaintenance 1551259809 places.history.expiration.transient_current_max_pages 104858 print.printer_HP_LaserJet_P3005x.print_bgcolor false print.printer_HP_LaserJet_P3005x.print_bgimages false print.printer_HP_LaserJet_P3005x.print_evenpages true print.printer_HP_LaserJet_P3005x.print_footercenter print.printer_HP_LaserJet_P3005x.print_footerleft &PT print.printer_HP_LaserJet_P3005x.print_footerright &D print.printer_HP_LaserJet_P3005x.print_headercenter print.printer_HP_LaserJet_P3005x.print_headerleft &T print.printer_HP_LaserJet_P3005x.print_headerright &U print.printer_HP_LaserJet_P3005x.print_in_color true print.printer_HP_LaserJet_P3005x.print_margin_bottom 0 print.printer_HP_LaserJet_P3005x.print_margin_left 0 print.printer_HP_LaserJet_P3005x.print_margin_right 0 print.printer_HP_LaserJet_P3005x.print_margin_top 0 print.printer_HP_LaserJet_P3005x.print_oddpages true print.printer_HP_LaserJet_P3005x.print_orientation 0 print.printer_HP_LaserJet_P3005x.print_reversed false print.printer_HP_LaserJet_P3005x.print_scaling 1.00 print.printer_HP_LaserJet_P3005x.print_shrink_to_fit false privacy.donottrackheader.enabled true privacy.sanitize.timeSpan 0 security.default_personal_cert Select Automatically security.disable_button.openCertManager false security.disable_button.openDeviceManager false storage.vacuum.last.index 1 storage.vacuum.last.places.sqlite 1551259809 ui.osk.debug.keyboardDisplayReason IKPOS: Touch screen not found.

Accessibility

Activated false Prevent Accessibility 0 Accessible Handler Used true Accessibility Instantiator Library Versions

Expected minimum version Version in use NSPR 4.19 4.19 NSS 3.36.7 3.36.7 NSSSMIME 3.36.7 3.36.7 NSSSSL 3.36.7 3.36.7 NSSUTIL 3.36.7 3.36.7

I am getting a BUNCH of these, and even though I check the "Permanently store this exception" box, the issue persists. Application Basics Name Thunderbird Version 60.5.2 Build ID 20190221150524 Update Channel release User Agent Mozilla/5.0 (Windows NT 10.0; WOW64; rv:60.0) Gecko/20100101 Thunderbird/60.5.2 OS Windows_NT 10.0 Multiprocess Windows 0/0 (Disabled) Stylo content = true (enabled by default), chrome = true (enabled by default) Google Key Missing Mozilla Location Service Key Missing Safe Mode false Security Software Type Name Antivirus Avast Antivirus Antispyware Avast Antivirus Firewall Windows Firewall Important Modified Preferences accessibility.typeaheadfind.flashBar 0 browser.cache.disk.capacity 358400 browser.cache.disk.filesystem_reported 1 extensions.lastAppVersion 60.5.2 font.internaluseonly.changed true font.name.monospace.el Consolas font.name.monospace.x-cyrillic Consolas font.name.monospace.x-unicode Consolas font.name.monospace.x-western Consolas font.name.sans-serif.el Calibri font.name.sans-serif.x-cyrillic Calibri font.name.sans-serif.x-unicode Calibri font.name.sans-serif.x-western Calibri font.name.serif.el Cambria font.name.serif.x-cyrillic Cambria font.name.serif.x-unicode Cambria font.name.serif.x-western Cambria font.size.fixed.el 14 font.size.fixed.x-cyrillic 14 font.size.fixed.x-unicode 14 font.size.fixed.x-western 18 font.size.variable.el 17 font.size.variable.x-cyrillic 17 font.size.variable.x-unicode 17 font.size.variable.x-western 20 general.autoScroll false gfx.crash-guard.d3d11layers.appVersion 60.5.2 gfx.crash-guard.d3d11layers.deviceID 0x1309 gfx.crash-guard.d3d11layers.driverVersion 22.19.677.257 gfx.crash-guard.d3d11layers.feature-d2d false gfx.crash-guard.d3d11layers.feature-d3d11 true gfx.crash-guard.status.d3d11layers 2 layers.acceleration.disabled false media.gmp.storage.version.observed 1 network.cookie.cookieBehavior 1 network.cookie.prefsMigrated true network.predictor.cleaned-up true places.database.lastMaintenance 1551259809 places.history.expiration.transient_current_max_pages 104858 print.printer_HP_LaserJet_P3005x.print_bgcolor false print.printer_HP_LaserJet_P3005x.print_bgimages false print.printer_HP_LaserJet_P3005x.print_evenpages true print.printer_HP_LaserJet_P3005x.print_footercenter print.printer_HP_LaserJet_P3005x.print_footerleft &PT print.printer_HP_LaserJet_P3005x.print_footerright &D print.printer_HP_LaserJet_P3005x.print_headercenter print.printer_HP_LaserJet_P3005x.print_headerleft &T print.printer_HP_LaserJet_P3005x.print_headerright &U print.printer_HP_LaserJet_P3005x.print_in_color true print.printer_HP_LaserJet_P3005x.print_margin_bottom 0 print.printer_HP_LaserJet_P3005x.print_margin_left 0 print.printer_HP_LaserJet_P3005x.print_margin_right 0 print.printer_HP_LaserJet_P3005x.print_margin_top 0 print.printer_HP_LaserJet_P3005x.print_oddpages true print.printer_HP_LaserJet_P3005x.print_orientation 0 print.printer_HP_LaserJet_P3005x.print_reversed false print.printer_HP_LaserJet_P3005x.print_scaling 1.00 print.printer_HP_LaserJet_P3005x.print_shrink_to_fit false privacy.donottrackheader.enabled true privacy.sanitize.timeSpan 0 security.default_personal_cert Select Automatically security.disable_button.openCertManager false security.disable_button.openDeviceManager false storage.vacuum.last.index 1 storage.vacuum.last.places.sqlite 1551259809 ui.osk.debug.keyboardDisplayReason IKPOS: Touch screen not found. Accessibility Activated false Prevent Accessibility 0 Accessible Handler Used true Accessibility Instantiator Library Versions Expected minimum version Version in use NSPR 4.19 4.19 NSS 3.36.7 3.36.7 NSSSMIME 3.36.7 3.36.7 NSSSSL 3.36.7 3.36.7 NSSUTIL 3.36.7 3.36.7

Chosen solution

Issue resolved by deleting db index files and letting them rebuild. global-messages-db.sqlite Is the file I deleted to resolve the issue.

Please close this issue.

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All Replies (2)

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Chosen Solution

Issue resolved by deleting db index files and letting them rebuild. global-messages-db.sqlite Is the file I deleted to resolve the issue.

Please close this issue.

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I'm certain your certificate problem has got nothing to do with global-messages-db.sqlite.

Your problem is rather related to Avast. https://wiki.mozilla.org/Thunderbird:Testing:Antivirus_Related_Performance_Issues#AVAST