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History and bookmarks not showing when I click their menu items

Posted

If I click 'History' on the menu, I no longer get a drop down of my recently visited places, and 'Show All History' is also blank, although I can see 'Recently Closed Tabs' and 'Recently Closed Windows'.

Also, on opening a new tab, I used to see my most visited sites as large icons, with my recently visited places as icons underneath these.

I think this began happening around the time I updated to 65.0.1 Firefox also crashed just before this, so either could have caused the strange behaviour.

I have tried to restore the bookmarks using the Library toolbar, but the restore fails.

I hate losing my bookmarks and found history and the icons extremely useful. Please help me to get these back. Thanks.

If I click 'History' on the menu, I no longer get a drop down of my recently visited places, and 'Show All History' is also blank, although I can see 'Recently Closed Tabs' and 'Recently Closed Windows'. Also, on opening a new tab, I used to see my most visited sites as large icons, with my recently visited places as icons underneath these. I think this began happening around the time I updated to 65.0.1 Firefox also crashed just before this, so either could have caused the strange behaviour. I have tried to restore the bookmarks using the Library toolbar, but the restore fails. I hate losing my bookmarks and found history and the icons extremely useful. Please help me to get these back. Thanks.

Modified by Hipkit

Additional System Details

Installed Plug-ins

  • Shockwave Flash 32.0 r0

Application

  • Firefox 65.0.1
  • User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:65.0) Gecko/20100101 Firefox/65.0
  • Support URL: https://support.mozilla.org/1/firefox/65.0.1/WINNT/en-GB/

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Modified Preferences

Misc

  • User JS: No
  • Accessibility: Yes
FredMcD
  • Top 10 Contributor
4246 solutions 59390 answers

First, let's open the Bookmarks Manager and see if everything is still there.

Press the Alt or F10 key to bring up the toolbar, and select Bookmarks. Hot key is <Control> (Mac=<Command>) <Shift> B.


[v57+] Places Maintenance is built into Firefox.

Type about:support<enter> in the address bar.

You will find Places Database near the bottom. Press the Verify Integrity button.

When done, copy and post the results here.

First, let's open the Bookmarks Manager and see if everything is still there. ''' Press the '''Alt''' or '''F10''' key to bring up the toolbar, and select '''Bookmarks. ''' Hot key is '''<Control> ''(Mac=<Command>)'' <Shift> B. ''' ------------ [v57+] Places Maintenance is built into Firefox. Type '''about:support'''<enter> in the address bar. You will find '''Places Database''' near the bottom. Press the '''Verify Integrity''' button. When done, copy and post the results here.