X
Tap here to go to the mobile version of the site.
Scheduled maintenance: Monday, March 30, between 3:30pm and 5:30pm UTC. This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn’t solve your issue and you want to ask a question, we have our support community waiting to help you at @firefox on Twitter

Support Forum

My Firefox updated and I can't access Google, Yahoo or Facebook. There is no "exception" option to bypass the security error message.

Posted

Firefox updates overnight and I can't access any of the normal websites (Facebook, google, Yahoo, youtube, etc.). I get the "security error" message but don't get the "exception" option to bypass and enable access to the mentioned websites. I am able to access some non usual forums (where I get the exception option). What can I do to solve this?

Firefox updates overnight and I can't access any of the normal websites (Facebook, google, Yahoo, youtube, etc.). I get the "security error" message but don't get the "exception" option to bypass and enable access to the mentioned websites. I am able to access some non usual forums (where I get the exception option). What can I do to solve this?

Additional System Details

Installed Plug-ins

  • Shockwave Flash 32.0 r0

Application

  • User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:60.0) Gecko/20100101 Firefox/60.0

More Information

FredMcD
  • Top 10 Contributor
4385 solutions 61561 answers
What is the exact error messages? There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connection certificates and send their own. https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message https://support.mozilla.org/en-US/kb/connection-untrusted-error-message [https://support.mozilla.org/en-US/kb/websites-dont-load-troubleshoot-and-fix-errors?redirectlocale=en-US&redirectslug=Error+loading+web+sites Websites don't load - troubleshoot and fix error messages] http://kb.mozillazine.org/Error_loading_websites