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Why does Firefox, recently, not send complete pdfs (they are zero bytes in my dowloads folder)?

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Question is the complete problem. Running High Sierra and FireFox 64.0.2

Question is the complete problem. Running High Sierra and FireFox 64.0.2

Chosen solution

Hey - - you did it! With all add-ons disabled, the pdf works fine. MANY THANKS, WestEnd, for sticking with me. BK

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Additional System Details

Installed Plug-ins

  • Shockwave Flash 32.0 r0

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.13; rv:64.0) Gecko/20100101 Firefox/64.0

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WestEnd
  • Top 10 Contributor
60 solutions 5196 answers

firefox is a browser it doesn't send pdf that would be either the email provider your using or something else.

firefox is a browser it doesn't send pdf that would be either the email provider your using or something else.
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Question owner

Safari is a browser and when I click on "download pdf" is does send a complete pdf to my downloads folder. FireFox used to do that but now does not.

Safari is a browser and when I click on "download pdf" is does send a complete pdf to my downloads folder. FireFox used to do that but now does not.
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WestEnd
  • Top 10 Contributor
60 solutions 5196 answers

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BobKn said

Safari is a browser and when I click on "download pdf" is does send a complete pdf to my downloads folder. FireFox used to do that but now does not.

Ok, that is more clear then before. Well So what is the site your clicking that your saying isn't doing what it did before? So what addons do you have installed?

''BobKn [[#answer-1191419|said]]'' <blockquote> Safari is a browser and when I click on "download pdf" is does send a complete pdf to my downloads folder. FireFox used to do that but now does not. </blockquote> Ok, that is more clear then before. Well So what is the site your clicking that your saying isn't doing what it did before? So what addons do you have installed?
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Question owner

Various sites - - Wall Street Journal, my financial institutions, etc. all of which worked before. Addons - - well, I checked this and found that I had two Nortons and a "disabled" Acrobat. I enabled the Acrobat and tried the download again, still does not bring in more than zero bytes.

Various sites - - Wall Street Journal, my financial institutions, etc. all of which worked before. Addons - - well, I checked this and found that I had two Nortons and a "disabled" Acrobat. I enabled the Acrobat and tried the download again, still does not bring in more than zero bytes.
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WestEnd
  • Top 10 Contributor
60 solutions 5196 answers

Helpful Reply

So what if you disable all addon? I suspect the Norton are inferring with the download.

So what if you disable all addon? I suspect the Norton are inferring with the download.
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Chosen Solution

Hey - - you did it! With all add-ons disabled, the pdf works fine. MANY THANKS, WestEnd, for sticking with me. BK

Hey - - you did it! With all add-ons disabled, the pdf works fine. MANY THANKS, WestEnd, for sticking with me. BK
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