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Why do my bookmarks and history routinely disappear?

Posted

My bookmarks and history disappear after Firefox is open for about 5-10 minutes. The bookmarks and my history just starting disappearing. I can recover them by restarting Firefox OR by restoring them from my sync account. What is causing them to disappear? I've seen this issue before with recent versions of Firefox, but have never found a solution.

My bookmarks and history disappear after Firefox is open for about 5-10 minutes. The bookmarks and my history just starting disappearing. I can recover them by restarting Firefox OR by restoring them from my sync account. What is causing them to disappear? I've seen this issue before with recent versions of Firefox, but have never found a solution.

Additional System Details

Installed Plug-ins

  • Shockwave Flash 32.0 r0

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.14; rv:64.0) Gecko/20100101 Firefox/64.0

More Information

Question owner

I'm on OS 10.14.2 and FIrefox 64.0.2

I'm on OS 10.14.2 and FIrefox 64.0.2
FredMcD
  • Top 10 Contributor
4185 solutions 58410 answers

Helpful Reply

Hmm. Let's try a test.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


Type about:support in the address bar and press Enter. Under the main banner, press the button; Copy Text To Clipboard.. Now in the Reply Box on the forum page, do a right-click in the box and select Paste.

This will show us your system details. No Personal Information Is Collected.

Hmm. Let's try a test. [https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode] {web link} A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Is the problem still there? -------------------- Type '''about:support''' in the address bar and press '''Enter.''' Under the main banner, press the button; '''Copy Text To Clipboard.'''. Now in the Reply Box on the forum page, do a right-click in the box and select '''Paste.''' This will show us your system details. '''No Personal Information Is Collected.'''

Question owner

Fred,

Good suggestion, however I think I found the source. I had turned an app called "Cookie" ON. It is a utility app for managing all forms of cookies, especially tracking cookies. It keeps a "white" list of sites where I allow their cookies. It auto-deletes cookies from sites I do not allow. As soon as I turned "Cookie" OFF, the disappearing bookmarks and history behavior immediately stopped.

My conclusion, so far, is that Cookie conflicts with Firefox's internal cookie managing preference feature.

Fred, Good suggestion, however I think I found the source. I had turned an app called "Cookie" ON. It is a utility app for managing all forms of cookies, especially tracking cookies. It keeps a "white" list of sites where I allow their cookies. It auto-deletes cookies from sites I do not allow. As soon as I turned "Cookie" OFF, the disappearing bookmarks and history behavior immediately stopped. My conclusion, so far, is that Cookie conflicts with Firefox's internal cookie managing preference feature.
FredMcD
  • Top 10 Contributor
4185 solutions 58410 answers

That was very good work. Well done. Please flag your last post as Solved Problem so others will know.

Contact its support. Bookmarks and history are not stored in any cookies, They are stored in a file called places.sqlite


Back up and restore information in Firefox profiles.{web link} I use an add-on that makes backups of my user profile, Just In Case. Unfortunately, it is not compatible with the current Firefox.

Every now and then, open the profile folder and create a copy of the current profile as is to another location on your hard drive. This way you will have a backup.

If you do this each day, you will not lose much data. This should be done with Firefox Closed.

Note: In case you need to restore from these backups, you may need to overwrite old or corrupted files.

That was very good work. Well done. Please flag your last post as '''Solved Problem''' so others will know. Contact its support. Bookmarks and history are not stored in any cookies, They are stored in a file called '''places.sqlite''' --------------- [[Back up and restore information in Firefox profiles]].{web link} I use an add-on that makes backups of my user profile, Just In Case. Unfortunately, it is not compatible with the current Firefox. Every now and then, open the profile folder and create a '''copy''' of the current profile '''as is''' to another location on your hard drive. This way you will have a backup. If you do this each day, you will not lose much data. This should be done with '''Firefox Closed. ''' Note: In case you need to restore from these backups, you may need to overwrite old or corrupted files.