Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

can't download file from drive.google.com

  • 3 replies
  • 1 has this problem
  • 103 views
  • Last reply by cor-el

more options

always refresh page and no file to start download after click download file and sometimes say can't connect to doc-04-80-docs.googleusercontent.com i test it to download my own file on my drive and still not work i tried download using other browser(chrome) and working.... so your firefox has some problem with it please fix

Note: link file i want to download https://drive.google.com/uc?export=download&confirm=qeac&id=0B2ZkyqD4sXbXeWNQQ2lrc0phRDA

link my own file to test download from my own google drive https://drive.google.com/open?id=1xN7OTpkvpnVTi6QM8IxcocVjqCJTjqPV

All Replies (3)

more options

Until others with firefox 64 test the links for download we'll know if it is really a firefox issue or not.

more options

Clicking on the start link gets this:

404. That’s an error.

The requested URL / was not found on this server. That’s all we know.

First Link I get this:

Google Drive can't scan this file for viruses.

[Drivenime] Or-Mongtar!! BD 480p.rar (1.3G) is too large for Google to scan for viruses. Would you still like to download this file?

Second link:

Whoopes! There is a problem with the preview "retrying"

Then option: "download"

So at this point my trying on firefox 64 doesn't support what your saying that it's a firefox issue.

Modified by WestEnd

more options

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block (wanted) content (Adblock Plus, NoScript, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block (wanted) content.

Firefox shows the shield icon at the left end of the location/address bar in case Content Blocking is blocking content.

  • click the shield icon for more detail and possibly disable the protection

You can check the Web Console about what content is blocked