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drag and drop not working

Thunderbird Troubleshooting
Kevin_T replied
Kevin_T
Kevin_T

System: Windows 10 Home, updates current TB 60.3.3 (32-bit) new user and TB install

Issue: Unable to drag and drop emails or folders to relocate them within TB. No change in behavior if restarted with add-ons disabled. Dragging to customize the tool bar not working either. From what I read, it appears drag & drop should work. (Drag & drop works normally in other Windows areas and programs)

Update: -uninstalled and reinstalled TB with no change.

-uninstalled all add-ons, no change.

-reinstalled add-ons, no change.

-dragging files to attach to new email works


Background: Emails from OE were converted to .mbx and imported successfully into multiple email accounts under one profile. Organizing them within each account was done with "Move to", a laborious process, without the ability to drag & drop.

Thank you.

System: Windows 10 Home, updates current TB 60.3.3 (32-bit) new user and TB install Issue: Unable to drag and drop emails or folders to relocate them within TB. No change in behavior if restarted with add-ons disabled. Dragging to customize the tool bar not working either. From what I read, it appears drag & drop should work. (Drag & drop works normally in other Windows areas and programs) Update: -uninstalled and reinstalled TB with no change. -uninstalled all add-ons, no change. -reinstalled add-ons, no change. -dragging files to attach to new email works Background: Emails from OE were converted to .mbx and imported successfully into multiple email accounts under one profile. Organizing them within each account was done with "Move to", a laborious process, without the ability to drag & drop. Thank you.

Modified by Kevin_T

All Replies (1)

Kevin_T
Kevin_T Question owner

Chosen Solution

Issue Update: Problem has apparently resolved. Only likely change I can think that might have contributed to this is the installation of the "October"? Windows 10 update.

Kevin