How do I revert to previous version of Thunderbird? JUST. THAT. (messages with attachments bouncing back from servers, or arrive corrupted) Mac, bug 1506800
Hello all,
I need to revert to Thunderbird 60.2.1 or 60.3.0 from the current version. Trying to find out how to do so has been a fascinating experience... every single thread on the forum that I've been able to find with a search on reversion goes something like this:
"Something in Thunderbird is broken and I want to revert to the previous version." "Oh, don't do that... explain the problem and we'll get it sorted out." "Well, OK... [long discussion and back and forth with lots of folks chiming in]... hey, that fixed it! Great, thanks!"
This speaks volumes for the dedication and hard work of the volunteers on this forum!
However, I need to revert to the previous version. Honest to God. Just that. Please.
As soon as version 60.3.1 was auto-updated on my Mac, messages with attachments started bouncing back from servers, or arriving with corrupted attachments. This is a KNOWN AND UNRESOLVED ISSUE and I can't do my job as long as it's there.
I live and die by email at work and TB is my most-used tool, going back to like version 3 or something on old PowerPC Macs. I have been fighting for years to keep TB as my email client in an office that now uses Apple Mail, and even a day's downtime damages my case. I don't use add-ons at all, ever, so updates have never been a problem before, but this one's stopped me in my tracks. Even the time it's taken me to write this support message has kept me away from work, and I must get TB back on line NOW.
Please just point me to where I can get 60.2.1 or 60.3.0, while I go try to figure out how to disable automatic updates?
Thanks in advance.
Modified by Wayne Mery
Chosen solution
Airmail said
You Google Thunderbird previous versions and you find this. https://archive.mozilla.org/pub/thunderbird/releases/ Version 52.9.1 was the last version that works. The version list looks daunting but select your version. Then your operating system. Then the language you want. IE: en-US for US English. The click the .exe file.
Fantastic! This is why I love this forum :) I would have found the listing with Google, but you helped me go directly to a version that I have verified is working properly. Thank you!
However, for the folks tracking bugs: the reason I asked about 60.2.1 or 60.3.0 is because I had been using version 60 (not sure of the precise rev) for several weeks without this issue, which only popped up yesterday. I don't know enough about the nature of the bug to understand why my first attempt, a downgrade to 60.3.0, failed to fix the issue.
If the autoupdater gave me 60.3.1 on the release date of 15 November, then I had nearly two weeks of flawless operation before the bug popped up. Odd...
Thanks again!
Read this answer in context 👍 1All Replies (5)
You Google Thunderbird previous versions and you find this. https://archive.mozilla.org/pub/thunderbird/releases/ Version 52.9.1 was the last version that works. The version list looks daunting but select your version. Then your operating system. Then the language you want. IE: en-US for US English. The click the .exe file.
Chosen Solution
Airmail said
You Google Thunderbird previous versions and you find this. https://archive.mozilla.org/pub/thunderbird/releases/ Version 52.9.1 was the last version that works. The version list looks daunting but select your version. Then your operating system. Then the language you want. IE: en-US for US English. The click the .exe file.
Fantastic! This is why I love this forum :) I would have found the listing with Google, but you helped me go directly to a version that I have verified is working properly. Thank you!
However, for the folks tracking bugs: the reason I asked about 60.2.1 or 60.3.0 is because I had been using version 60 (not sure of the precise rev) for several weeks without this issue, which only popped up yesterday. I don't know enough about the nature of the bug to understand why my first attempt, a downgrade to 60.3.0, failed to fix the issue.
If the autoupdater gave me 60.3.1 on the release date of 15 November, then I had nearly two weeks of flawless operation before the bug popped up. Odd...
Thanks again!
You might have just started with "messages with attachments started bouncing back from servers, or arriving with corrupted attachments." and we could have told you what the problems is.
I suspect https://bugzilla.mozilla.org/show_bug.cgi?id=1506800 which only affects Mac and was fixed in 60.3.2.
Yes, I could have, if 60.3.2 existed at the time of my message, which it didn't. This was tagged as an unresolved bug and I'm sorry I didn't go rooting through bugzilla before asking about a reversion, but as I said, I was (and remain) in a hurry. The answer I got was exactly what I needed and I was back up and running in no time. I will try 60.3.2 when I can afford the downtime. Thank you.
I'm not suggesting you did anything wrong when reverting or asking how to do so.
My point (not well made) is it immensely helps us who are attempting to solve user problems to have users actually describe their problem so we can REALLY solve them.
And with that said, wait til Friday when 60.3.3 will be available - if fixes another nasty issue.