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How do I change SMTP server details (for ssl)

  • 3 replies
  • 1 has this problem
  • 43 views
  • Last reply by rjh3

Volans41
Volans41
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My web host has an SSL secured mailserver , but require the outgoing smtp server to be mail.***.**, not my site address - which TB puts in automatically. I can't find a way to change this. 

  Any help will be greatly appreciated.
My web host has an SSL secured mailserver , but require the outgoing smtp server to be mail.***.**, not my site address - which TB puts in automatically. I can't find a way to change this. Any help will be greatly appreciated.

Chosen solution

  • Right click on mail account in Folder Pane and select 'Settings'

Account Settings window opens

  • Bottom of Left Pane - select 'Outgoing Server (SMTP)'

On the right you will see a list of your outgoing servers.

  • select the server you use - the username will probably be your email address for mail account
  • click on 'Edit'

Use the 'Description' text box to help you identify which mail account uses this server. This is particulary useful if you have more than one outgoing server.

  • Type something like 'Personal' or 'Business' etc
  • Change the server name and any other details as required.
  • click on OK

Make sure the mail account is using that outgoing server.

  • In left pane select the mail account name

bottom right will say what 'Outgoing Server (SMTP) it is using.

  • Use the drop down to select relevant outgoing server.

This is where the 'Description' field really helps to locate correct one.

  • click on 'OK'

Restart Thunderbird.

Images below as a guide to show what areas I'm talking about.

Read this answer in context 👍 1

All Replies (3)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
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Chosen Solution

  • Right click on mail account in Folder Pane and select 'Settings'

Account Settings window opens

  • Bottom of Left Pane - select 'Outgoing Server (SMTP)'

On the right you will see a list of your outgoing servers.

  • select the server you use - the username will probably be your email address for mail account
  • click on 'Edit'

Use the 'Description' text box to help you identify which mail account uses this server. This is particulary useful if you have more than one outgoing server.

  • Type something like 'Personal' or 'Business' etc
  • Change the server name and any other details as required.
  • click on OK

Make sure the mail account is using that outgoing server.

  • In left pane select the mail account name

bottom right will say what 'Outgoing Server (SMTP) it is using.

  • Use the drop down to select relevant outgoing server.

This is where the 'Description' field really helps to locate correct one.

  • click on 'OK'

Restart Thunderbird.

Images below as a guide to show what areas I'm talking about.

Volans41
Volans41 Question owner
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OK, thanks very much. I was trying to edit in server settings, which I assumed was used to change anything. I never scrolled down far enough to see 'server settings',

rjh3
rjh3
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I have followed all instructions and I am still having problems. I have 1 main account and 1 sub account . the user of each account keeps changing in outgoing smtp therefore I have to check smtp every time I send a message to make sure it has the correct user. I changed internet providers from TW to ATT.Att says it is not their fault. It is TB .I have tried everything you suggest and nothing is correcting the problem. PLEASE ADVISE