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mobile telephone number is not accepted

  • 2 replies
  • 1 has this problem
  • 19 views
  • Last reply by FritsJansen

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Moments ago I upgraded to the latest Firefox version. It now requires a login, and during the installation it asks me for my mobile telephone number. But the number I type is said to be invalid, perhaps because I am currently in Germany and use a Dutch mobile telephone number. The field presented to me shows "+49", the German country code. I replace that with +31 and the rest of my number, but that is not allowed. The software should accept that users may updgrade firefox abroad.

All Replies (2)

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No desktop Firefox download or internal update from Mozilla.org requires a phone number or a login in order to use it.

You may get asked if you would like to create a Firefox account to sync with Firefox on say a phone however a phone# is not required. https://support.mozilla.org/en-US/kb/access-mozilla-services-firefox-account

Modified by James

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I may not need it, but I want to use my smartphone. Then it would be helpful if my actual mobile number is accepted, even if I am abroad. I understand that not all countries are perhaps supported, but The Netherlands and Germany are, I guess.