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Firefox crashes due to overclocking RAM

  • 7 replies
  • 1 has this problem
  • 99 views
  • Last reply by Alyxx

Alyxx
Alyxx

I'm getting repeated crashes in Firefox and Thunderbird under normal usage and I have no idea what's wrong. Both have been freshly installed after a reformat. Also having the issue that a lot of Firefox tabs are randomly crashing.

I'm getting repeated crashes in Firefox and Thunderbird under normal usage and I have no idea what's wrong. Both have been freshly installed after a reformat. Also having the issue that a lot of Firefox tabs are randomly crashing.

Modified by Roland Tanglao

Chosen solution

Yeah disabling the OC on my RAM seems to have fixed it. Haven't crashed since. And memtest reported no errors so all is good. Thanks for the support.

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All Replies (7)

philipp
philipp
  • Moderator

hello, could you provide your latest few submitted crash reports? please enter about:crashes into the location bar, copy the latest few report ids from there starting with bp- & paste them here into a forum reply. this will give us a better understanding what may be triggering those crashes.

Alyxx
Alyxx Question owner

bp-794b94f6-f87d-4521-9e27-0d1340181026

I've reinstalled both programs, hoping that will help.

philipp
philipp
  • Moderator

hi thanks, in the associated bu report developers have analysed the problem and came to the conclusion that it's most likely caused by bad hardware leading to bit-flips. you could try to check the integrity of your ram with a tool like www.memtest.org and replace the memory in case bad sectors are found...

Alyxx
Alyxx Question owner

I've overclocked my RAM to 3200 MHz. Could this cause the issue?

philipp
philipp
  • Moderator

sure, that could be a plausible possibility too.

Alyxx
Alyxx Question owner

I'll disable the OC on my RAM and see if that helps and also run MEMTEST to check for any faults after doing so.

Alyxx
Alyxx Question owner

Chosen Solution

Yeah disabling the OC on my RAM seems to have fixed it. Haven't crashed since. And memtest reported no errors so all is good. Thanks for the support.