Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox deinstalled and then reinstalled, but the originally installed version keeps appearing and opening, whereas the newly installed one is... nowhere?

more options

I first installed Firefox on Oct. 1. After having installed the add-on NoScript, I could not use my e-mail-account any more, even if I "trusted everything on this site", so I deinstalled NoScript, which did not help with the use of my e-mail-account. So today (Oct. 19) I deinstalled Firefox and then downloaded Firefox again. I dragged the app into the applications-list and removed the dmg-file. But now, whenever I open Firefox, the system tells me that this is a new file... Also, the app in the applications-list shows Oct. 1 as date and not Oct. 19, even though it is the app of todays download that I dragged there. Before I deinstalled Firefox today, I removed some profile-file following this: https://support.mozilla.org/de/kb/benutzerprofile-mit-ihren-persoenlichen-daten#w_wie-finde-ich-mein-profil Thank you.

I first installed Firefox on Oct. 1. After having installed the add-on NoScript, I could not use my e-mail-account any more, even if I "trusted everything on this site", so I deinstalled NoScript, which did not help with the use of my e-mail-account. So today (Oct. 19) I deinstalled Firefox and then downloaded Firefox again. I dragged the app into the applications-list and removed the dmg-file. But now, whenever I open Firefox, the system tells me that this is a new file... Also, the app in the applications-list shows Oct. 1 as date and not Oct. 19, even though it is the app of todays download that I dragged there. Before I deinstalled Firefox today, I removed some profile-file following this: https://support.mozilla.org/de/kb/benutzerprofile-mit-ihren-persoenlichen-daten#w_wie-finde-ich-mein-profil Thank you.

All Replies (1)

more options

I have finally solved the problem myself. So I tried to delete or remove my question, but I couldn´t find a way.