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unresponsive script

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  • Last reply by catbill

catbill
catbill
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In the last couple of weeks, either one of two unresponsive script messages frequently appears (see images) and Thunderbird frequently freezes.

The always-helpful Matt says that the unresponsive script problem is usually a very old machine or an antivirus issue.

So, is my desktop very old? It is around 7 years old (see image). Windows and Thunderbird are up to date.

The anti-virus is Bitdefender Antivirus Plus (and it updates every few hours).

Please let me know what additional information would be helpful. I eagerly await suggestions.

In the last couple of weeks, either one of two unresponsive script messages frequently appears (see images) and Thunderbird frequently freezes. The always-helpful Matt says that the unresponsive script problem is usually a very old machine or an antivirus issue. So, is my desktop very old? It is around 7 years old (see image). Windows and Thunderbird are up to date. The anti-virus is Bitdefender Antivirus Plus (and it updates every few hours). Please let me know what additional information would be helpful. I eagerly await suggestions.
Attached screenshots

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catbill
catbill Question owner
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Thank you. Very helpful.

I excluded the profile from antivirus scanning. If that does not solve the problem, would it make sense to reinstall Thunderbird?

Thanks again.