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Import certificate with separate key file

  • 2 replies
  • 1 has this problem
  • Last reply by cor-el

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I am trying to import a personal certificate, where the cert itself is a ".pem" file, and the associated private key is in a separate ".key" file (both reside in the same folder, and both have ownership set to the user doing the import.) When I select the .pem file and click "Import", I get an error dialog stating "This personal certificate cannot be installed because you do not own the corresponding private key which was created when the certificate was requested." How can I import this certificate?

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Hello, This is a know issue: To resolve this problem, the same computer, browser and log-in must be used for enrollment and download. If the problem persists, a replacement certificate must be submitted. Hope this help!

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Modified by cor-el