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Thunderbird keeps asking me to sign in with Google, but won't let me click "Next" to go to entering my password.

  • 4 replies
  • 1 has this problem
  • 6 views
  • Last reply by christ1

jbacinti
jbacinti

This is a new install on my laptop. Almost everything on my office PC synched up on the laptop except T-bird. I loaded it and it found my credentials but it keeps asking me to sign in with Google. I enter my User ID and click next but nothing happens. What am I doing wrong or what is T-bird not doing?

jbacinti

This is a new install on my laptop. Almost everything on my office PC synched up on the laptop except T-bird. I loaded it and it found my credentials but it keeps asking me to sign in with Google. I enter my User ID and click next but nothing happens. What am I doing wrong or what is T-bird not doing? jbacinti

Chosen solution

What is your version of Thunderbird?

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All Replies (4)

Matt
Matt
  • Moderator
  • Top 10 Contributor

My guess is your anti virus / firewall is assisting in the sign in process by blocking it.

jbacinti
jbacinti Question owner

Nope. Removed all anti-virus stuff; same result. Any other ideas? It's a Windows 8.1 machine I inherited.

sfhowes
sfhowes
  • Top 25 Contributor

Enable 'less-secure apps' on the Gmail website and make sure cookies for google are allowed in Tools/Options/Privacy. Also, make sure TB is v. 52 or higher.

http://kb.mozillazine.org/Using_Gmail_with_Thunderbird_and_Mozilla_Suite

christ1
christ1
  • Top 25 Contributor

Chosen Solution

What is your version of Thunderbird?