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My cursor disappears occasionally while Firefox is running.

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I've upgraded computers to a 2017 Macbook Pro. It came with Sierra. I migrated all my data, apps etc from my older MBP. I started having the cursor arrow disappearing and made selecting Finder menu items impossible while Firefox was running. It even affects the Finder when FF is in the background while this is happening. I'm using Firefox 62.0.2. I've found that I can quit FF and the cursor goes back to normal. I can also restart the Finder and the cursor will resume normal function without quitting FF. I've refreshed FF. I also started with a new profile and still occasionally get this problem. I also disabled all add-ons without results. It doesn't happen if I'm not using FF. I don't think it is website related as it occurs on many sites. I've since upgraded to High Sierra and it still occurs. I've tried making the cursor larger with accessibility which didn't help.

I've upgraded computers to a 2017 Macbook Pro. It came with Sierra. I migrated all my data, apps etc from my older MBP. I started having the cursor arrow disappearing and made selecting Finder menu items impossible while Firefox was running. It even affects the Finder when FF is in the background while this is happening. I'm using Firefox 62.0.2. I've found that I can quit FF and the cursor goes back to normal. I can also restart the Finder and the cursor will resume normal function without quitting FF. I've refreshed FF. I also started with a new profile and still occasionally get this problem. I also disabled all add-ons without results. It doesn't happen if I'm not using FF. I don't think it is website related as it occurs on many sites. I've since upgraded to High Sierra and it still occurs. I've tried making the cursor larger with accessibility which didn't help.

Chosen solution

OK, I believe I found the problem and it's me (and the new computer). Today I was having an issue that was causing continuous bongs as if I was hitting the wrong key multiple times and it was happening when the cursor was acting up. Well, I found that it was happening only when I had my left hand near certain keys which were thumb on command, then index finger over W or Q key for either quit or close window. I was trying to find out how it was sensing that as I wasn't pushing them. Then I saw the touch bar, which I'm new to, light up. I then realized my middle finger was resting on "esc" on the touch bar. So that took me two weeks to figure out. Hope this helps someone in the future or maybe I'm the only one to not figure this out right away as I usually have the sound muted so I didn't notice it.

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Additional System Details

Installed Plug-ins

  • Shockwave Flash 31.0 r0

Application

  • Firefox 62.0.2
  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.14; rv:62.0) Gecko/20100101 Firefox/62.0
  • Support URL: https://support.mozilla.org/1/firefox/62.0.2/Darwin/en-US/

Extensions

  • Ghostery – Privacy Ad Blocker 8.2.4 (firefox@ghostery.com)
  • iGetter Extension 2.9.6 (igetter_ext@presenta.net)
  • Flash Video Downloader 16.1.1 (artur.dubovoy@gmail.com) (Inactive)
  • Link Visitor 5.3 ({9C013B6E-46FC-11DD-B644-FC4D56D89593}) (Inactive)
  • ReloadMatic 1.7.0 (0.id@reloadmatic.webex) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription:
  • adapterDeviceID: 0x5927
  • adapterDrivers:
  • adapterRAM:
  • adapterVendorID: 0x8086
  • contentUsesTiling: True
  • crashGuards: []
  • driverDate:
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  • info: {u'TileHeight': 1024, u'ApzWheelInput': 1, u'ApzDragInput': 1, u'ApzKeyboardInput': 1, u'ApzAutoscrollInput': 1, u'AzureFallbackCanvasBackend': u'none', u'TileWidth': 1024, u'AzureCanvasAccelerated': 0, u'AzureCanvasBackend': u'skia', u'AzureContentBackend': u'skia'}
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • offMainThreadPaintEnabled: True
  • offMainThreadPaintWorkerCount: 1
  • usesTiling: True
  • webgl1DriverExtensions: GL_ARB_blend_func_extended GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_ES2_compatibility GL_ARB_explicit_attrib_location GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader5 GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_occlusion_query2 GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_separate_shader_objects GL_ARB_shader_bit_encoding GL_ARB_shader_subroutine GL_ARB_shading_language_include GL_ARB_tessellation_shader GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_cube_map_array GL_ARB_texture_gather GL_ARB_texture_query_lod GL_ARB_texture_rgb10_a2ui GL_ARB_texture_storage GL_ARB_texture_swizzle GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_vertex_attrib_64bit GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_texture_compression_s3tc GL_EXT_texture_filter_anisotropic GL_EXT_texture_sRGB_decode GL_APPLE_client_storage GL_APPLE_container_object_shareable GL_APPLE_flush_render GL_APPLE_object_purgeable GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_texture_range GL_ATI_texture_mirror_once GL_NV_texture_barrier
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  • webgl1Renderer: Intel Inc. -- Intel(R) Iris(TM) Graphics 650
  • webgl1Version: 4.1 INTEL-12.0.34
  • webgl1WSIInfo: CGL
  • webgl2DriverExtensions: GL_ARB_blend_func_extended GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_ES2_compatibility GL_ARB_explicit_attrib_location GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader5 GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_occlusion_query2 GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_separate_shader_objects GL_ARB_shader_bit_encoding GL_ARB_shader_subroutine GL_ARB_shading_language_include GL_ARB_tessellation_shader GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_cube_map_array GL_ARB_texture_gather GL_ARB_texture_query_lod GL_ARB_texture_rgb10_a2ui GL_ARB_texture_storage GL_ARB_texture_swizzle GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_vertex_attrib_64bit GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_texture_compression_s3tc GL_EXT_texture_filter_anisotropic GL_EXT_texture_sRGB_decode GL_APPLE_client_storage GL_APPLE_container_object_shareable GL_APPLE_flush_render GL_APPLE_object_purgeable GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_texture_range GL_ATI_texture_mirror_once GL_NV_texture_barrier
  • webgl2Extensions: EXT_color_buffer_float EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context
  • webgl2Renderer: Intel Inc. -- Intel(R) Iris(TM) Graphics 650
  • webgl2Version: 4.1 INTEL-12.0.34
  • webgl2WSIInfo: CGL
  • windowLayerManagerRemote: True
  • windowLayerManagerType: OpenGL
  • windowUsingAdvancedLayers: False

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
Matthieu BOUCHET 0 solutions 2 answers

Hi,

Reinstall Firefox

Matthieu BOUCHET

Hi, Reinstall Firefox Matthieu BOUCHET

Chosen Solution

OK, I believe I found the problem and it's me (and the new computer). Today I was having an issue that was causing continuous bongs as if I was hitting the wrong key multiple times and it was happening when the cursor was acting up. Well, I found that it was happening only when I had my left hand near certain keys which were thumb on command, then index finger over W or Q key for either quit or close window. I was trying to find out how it was sensing that as I wasn't pushing them. Then I saw the touch bar, which I'm new to, light up. I then realized my middle finger was resting on "esc" on the touch bar. So that took me two weeks to figure out. Hope this helps someone in the future or maybe I'm the only one to not figure this out right away as I usually have the sound muted so I didn't notice it.

OK, I believe I found the problem and it's me (and the new computer). Today I was having an issue that was causing continuous bongs as if I was hitting the wrong key multiple times and it was happening when the cursor was acting up. Well, I found that it was happening only when I had my left hand near certain keys which were thumb on command, then index finger over W or Q key for either quit or close window. I was trying to find out how it was sensing that as I wasn't pushing them. Then I saw the touch bar, which I'm new to, light up. I then realized my middle finger was resting on "esc" on the touch bar. So that took me two weeks to figure out. Hope this helps someone in the future or maybe I'm the only one to not figure this out right away as I usually have the sound muted so I didn't notice it.