I can not send emails and I don't think I'm getting all my incoming mail
An alert comes up stating an error occurred while sending mail. The mail server sent an incorrect greeting: impout003 charter.net NDcuMjil1LjQxLjM5. You must connect from Charter IP space E1110
Chosen solution
When you have secure email settings, sometimes an antivirus program interferes and causes timeouts. Disable the scanning of outgoing mail if it's enabled, or try sending in Windows safe mode with networking to see if AV interference is a possible cause.
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Description:<not specified> Server Name: smtp.charter,net Port:25 User name: superiorservice@charter.net
The setting didn't not work or the 465
Still timing out.
I put 587 and the 465 and change the other setting- its' still timing out
I turned off my windows defender program and unit still timed out
Got it working- Thank you Needed to change it to mobile.charter.net. Missed the little piece of information from your original post. thank you
Description:Charter Communication
Server Name: mobile.charter.net Port:587 User name: superiorservice@charter.net
Authentication method: Normal Password Connection Security: SSL/TLS
And I turned my Defender back on