Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

password issue

  • 2 replies
  • 1 has this problem
  • 10 views
  • Last reply by Wayne Mery

more options

Hello,

I keep getting an error message that my password is not correct when I have not changed it. Thus, I am unable to receive any incoming messages. How am I able to get this resolved. Thank you, Nick Hotze

Hello, I keep getting an error message that my password is not correct when I have not changed it. Thus, I am unable to receive any incoming messages. How am I able to get this resolved. Thank you, Nick Hotze
Attached screenshots

All Replies (2)

more options

have you been using an add-on to connect to an exchange server?

more options

Nick,

Can you give us an update please on your situation, so we know how to help other users with the same problem?

Thanks in advance for helping.