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Recently moved Book marks to new computer,Win 10. Now the bookmark star or ctrlD do not work. Please advise.

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  • Last reply by cor-el

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Just moved the book marks from another computer to this one which uses win 10. The book marks moved but the star to book mark new articles does not work. CtrlD also does not work. Please advise. I was trying to book mark something in pocket recommendations.

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When you say moved, how did you move them ?

Please : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 62.0.0 with a Full Version Installer

Please let us know if this solved your issue or if need further assistance.

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Has Firefox displayed an error message like the one discussed in the following article?

Fix "The bookmarks and history system will not be functional" error message

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If you use Sync then best is to disconnect Sync temporarily during troubleshooting.

You can check for problems with the places.sqlite database (bookmarks and history) in the Firefox profile folder.

  • use "Verify Integrity" on the "Help -> Troubleshooting Information" (about:support) page
    in case errors are reported close and restart Firefox and retry

See also:

If "Verify Integrity" on the "Help -> Troubleshooting Information" (about:support) page cannot repair places.sqlite then remove all places.sqlite files in the Firefox profile folder. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.