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Firefox 62dmg not loading correctly on Mac desktop running high sierra 10.13.6 previous version Firefox 57dmg works perfectly

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I am running Firefox 57dmg on my mac desktop in high sierra and it works perfectly, I am continually being asked to upgrade to 62dmg. every time I do the upgrade or even download the new version frm scratch it does not load correctly web pages will not load says cannot connect to site. I place an exception then the site will load but shows no images and all the text is down the left side of my screen. This occurs on every occasion I have upgraded or downloaded. As I stated previous Firefox 57dmg works perfectly.

I am running Firefox 57dmg on my mac desktop in high sierra and it works perfectly, I am continually being asked to upgrade to 62dmg. every time I do the upgrade or even download the new version frm scratch it does not load correctly web pages will not load says cannot connect to site. I place an exception then the site will load but shows no images and all the text is down the left side of my screen. This occurs on every occasion I have upgraded or downloaded. As I stated previous Firefox 57dmg works perfectly.

Chosen solution

see these pages:

or make sure your firewall dosent block the installed update of firefox from accessing the internet, remove firefox from trusted programs and then add it again.

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FFus3r
  • Top 10 Contributor
50 solutions 757 answers

you should use the latest version, see this page:

about the sites not loading correctly, see this page:

you should use the latest version, see this page: * https://support.mozilla.org/en-US/kb/update-firefox-latest-version about the sites not loading correctly, see this page: * https://support.mozilla.org/en-US/kb/fix-problems-images-not-show
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Question owner

I am using Firefox 57 with no issues, and I am being prompted to upgrade to Firefox 62, every time I download the upgrade to Firefox 62 from the Mozilla site it downloads no problems but the Firefox browser will not open correctly after installing. I have tried at least 6 times and every time it comes out the same. See attached screen shots

I am using Firefox 57 with no issues, and I am being prompted to upgrade to Firefox 62, every time I download the upgrade to Firefox 62 from the Mozilla site it downloads no problems but the Firefox browser will not open correctly after installing. I have tried at least 6 times and every time it comes out the same. See attached screen shots
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FFus3r
  • Top 10 Contributor
50 solutions 757 answers

Chosen Solution

see these pages:

or make sure your firewall dosent block the installed update of firefox from accessing the internet, remove firefox from trusted programs and then add it again.

see these pages: * https://support.mozilla.org/en-US/kb/fix-problems-connecting-websites-after-updating * https://support.mozilla.org/en-US/kb/websites-look-wrong-or-appear-differently '''or make sure your firewall dosent block the installed update of firefox from accessing the internet, remove firefox from trusted programs and then add it again.'''
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FFus3r
  • Top 10 Contributor
50 solutions 757 answers

Helpful Reply

also see this page: * https://support.mozilla.org/en-US/kb/error-codes-secure-websites
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Question owner

FFus3r

Thank you so much i had to get rid of AVG altogether but now Firefox has finally updated and working perfectly :-)

thank you

FFus3r Thank you so much i had to get rid of AVG altogether but now Firefox has finally updated and working perfectly :-) thank you
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FFus3r
  • Top 10 Contributor
50 solutions 757 answers

I am glad to know that your problem has been resolved.

Thank you for contacting Mozilla Support.

safe surfing.

I am glad to know that your problem has been resolved. Thank you for contacting Mozilla Support. safe surfing.
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