Firefox 62dmg not loading correctly on Mac desktop running high sierra 10.13.6 previous version Firefox 57dmg works perfectly
I am running Firefox 57dmg on my mac desktop in high sierra and it works perfectly, I am continually being asked to upgrade to 62dmg. every time I do the upgrade or even download the new version frm scratch it does not load correctly web pages will not load says cannot connect to site. I place an exception then the site will load but shows no images and all the text is down the left side of my screen. This occurs on every occasion I have upgraded or downloaded. As I stated previous Firefox 57dmg works perfectly.
see these pages:
or make sure your firewall dosent block the installed update of firefox from accessing the internet, remove firefox from trusted programs and then add it again.Read this answer in context 1
Additional System Details
- Shockwave Flash 31.0 r0
- User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.13; rv:57.0) Gecko/20100101 Firefox/57.0
you should use the latest version, see this page:
about the sites not loading correctly, see this page:
I am using Firefox 57 with no issues, and I am being prompted to upgrade to Firefox 62, every time I download the upgrade to Firefox 62 from the Mozilla site it downloads no problems but the Firefox browser will not open correctly after installing. I have tried at least 6 times and every time it comes out the same. See attached screen shots
see these pages:
or make sure your firewall dosent block the installed update of firefox from accessing the internet, remove firefox from trusted programs and then add it again.
also see this page:
Thank you so much i had to get rid of AVG altogether but now Firefox has finally updated and working perfectly :-)
I am glad to know that your problem has been resolved.
Thank you for contacting Mozilla Support.