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ESR version prompting to download/install Quantum version constantly. How do I get rid of this prompt? I am already suppressing update notifications in the cnfg

Posted

We have deployed ESR version 60.2 (most current release). We have the config to force an update as it is available and silently install the updates suppressing any notifications. However, what most of our users are seeing is a constant prompt (as often as once a minute) to 'Download a fresh copy of Firefox'. If you follow the suggested link, it takes you to download Firefox Quantum. This feels like a bug. We do not want this version of the browser so it is unclear why it continually is taking users to this link. Its very difficult to ignore because it takes up the corner of the screen until dismissed.

We have deployed ESR version 60.2 (most current release). We have the config to force an update as it is available and silently install the updates suppressing any notifications. However, what most of our users are seeing is a constant prompt (as often as once a minute) to 'Download a fresh copy of Firefox'. If you follow the suggested link, it takes you to download Firefox Quantum. This feels like a bug. We do not want this version of the browser so it is unclear why it continually is taking users to this link. Its very difficult to ignore because it takes up the corner of the screen until dismissed.

Modified by Gforsland

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/68.0.3440.106 Safari/537.36

More Information

FFus3r 50 solutions 757 answers

tools > options > general > firefox updates

and choose " do not check for updates.

tools > options > general > firefox updates and choose " do not check for updates.

Question owner

We actually want the system to update. We have it update silently:

//non-admin auto update of Firefox https://bugzilla.mozilla.org/show_bug.cgi?id=711475 lockPref("app.update.auto", true); lockPref("app.update.silent", true); lockPref("app.update.interval", 60); lockPref("app.update.service.enabled", true);

The only thing it is not doing is suppressing the notification of an update pending. Also, that pending update is trying to point us to a fresh copy of Mozilla Quantum, a version we do not want. The browser we are using is the most current (currently on 60.2.0)

We actually want the system to update. We have it update silently: //non-admin auto update of Firefox https://bugzilla.mozilla.org/show_bug.cgi?id=711475 lockPref("app.update.auto", true); lockPref("app.update.silent", true); lockPref("app.update.interval", 60); lockPref("app.update.service.enabled", true); The only thing it is not doing is suppressing the notification of an update pending. Also, that pending update is trying to point us to a fresh copy of Mozilla Quantum, a version we do not want. The browser we are using is the most current (currently on 60.2.0)