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Can't connect to ISP (not part of email address)

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by agton

agton
agton

I have just got a new computer and downloaded thunderbird (firefox works fine). My email address does not include the name of the ISP. Thunderbird tries to connect but it does'nt know about the ISP, which is TALKTALK, which took over Tiscali. I can't do anything on thunderbird because it spends it's time looking for Tiscali (I presume).

How to I connect?

I have just got a new computer and downloaded thunderbird (firefox works fine). My email address does not include the name of the ISP. Thunderbird tries to connect but it does'nt know about the ISP, which is TALKTALK, which took over Tiscali. I can't do anything on thunderbird because it spends it's time looking for Tiscali (I presume). How to I connect?

Chosen solution

Get the correct settings from your provider and add the account manually. https://community.talktalk.co.uk/t5/Articles/Email-settings-IMAP-amp-POP3/ta-p/2204399

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All Replies (2)

user01229325
user01229325

Chosen Solution

Get the correct settings from your provider and add the account manually. https://community.talktalk.co.uk/t5/Articles/Email-settings-IMAP-amp-POP3/ta-p/2204399

agton
agton Question owner

Gets to email settings OK and I can find IMAP but not amp-POP3/ta-p/2204399