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All github repo are broken and says "Cannot retrieve the latest commit at this time."

  • 3 replies
  • 2 have this problem
  • 49 views
  • Last reply by cor-el

dymayday
dymayday

I cannot retrieve the latest commit of every repo on github and nothing happens when I click on the colored language bar. I tried to disable add-ons but it doesn't help and the same behavior occurres on both nightly and regular Firefox. I hope it will help. I love Firefox so much, please help me troubleshoot this weird trouble :)

I cannot retrieve the latest commit of every repo on github and nothing happens when I click on the colored language bar. I tried to disable add-ons but it doesn't help and the same behavior occurres on both nightly and regular Firefox. I hope it will help. I love Firefox so much, please help me troubleshoot this weird trouble :)
Attached screenshots

Modified by dymayday

Chosen solution

Hi jscher ! Thank you so much for your help, but I managed to fix this issue by "refreshing firefox nightly" in "about:support". I have no idea what cause this but it's gone now and I can enjoy firefox at its fullest again. :)

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jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor

Hi dymayday, what is involved in retrieving a commit? For example, are you clicking the code to the right of the clipboard icon on a page like this one:

https://github.com/mozilla-services/screenshots/commits/master

dymayday
dymayday Question owner

Chosen Solution

Hi jscher ! Thank you so much for your help, but I managed to fix this issue by "refreshing firefox nightly" in "about:support". I have no idea what cause this but it's gone now and I can enjoy firefox at its fullest again. :)

cor-el
cor-el
  • Moderator

If it happens again then try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Remove the Cookies" from websites that cause problems:

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Manage Data

"Clear the Cache":

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window