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The Bookmarks and history system will not be functional because one of Firefox's files is in use by another application.
I have done the following to attempt to fix this:
Rebooted computer Uninstall/reinstall Firefox Uninstall/Reinstall Kaspersky Restore bookmarks (Says cannot update file) Uninstalled/reinstalled Adobe Flash Player Disc Cleanup Updated Windows Ran Malwarebytes/Kaspersky/Windows Defender Killed Firefox through Task Manager Created new places database Downgraded Firefox Deleted all extensions and add-ons, removed theme
Nothing I have done after searching has worked. I NEED these bookmarks in order to run my business. Please help me!
All Replies (10)
You probably already did everything that's mentioned here :
When I read your question, I immediately thought : " The OP should get rid of Kaspersky ..... "
Would you please disable your Kaspersky software and see if that will make a difference ?
I have deleted Kaspersky, tried a number of the things listed above, still same issue.
I just disabled it, and reinstalled Firefox, and still the same issue.
This is extremely frustrating.
Would you take a look at this thread, please :
Any good ?
If not, please see :
Nope, nope and nope.
I had the bookmarks after deleting firefox, running ccleaner and reinstalling. The minute I closed FF, I lost all bookmarks.
So where are you now on this ?
This owned by the same people that deleted your Bookmarks, ccleaner. https://www.ccleaner.com/recuva
Did you try to remove all places.sqlite files including places.sqlite-shm and places.sqlite-wal with Firefox closed?
You can create a new profile to test if your current profile is causing the problem.
See "Creating a profile":
If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.
Don't copy places.sqlite, but restore a compressed .jsonlz4 backup from the bookmarkbackups folder.
- Bookmarks -> Show All Bookmarks -> Import & Backup -> Restore
Yes, I tried the new profile, and that did not work either.
I still have no bookmarks.
Well I finally went digging through Chome and all of my bookmarks and log-in info is in there. Guess I'll stick with it for now.
Did you try the Recovery Program : https://www.ccleaner.com/recuva
https://support.mozilla.org/en-US/kb/import-bookmarks-data-another-browser Sometimes only the bookmarks will transfer.
fyi for the future :
Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen or hold down the Shift key) to see if that has effect.